Memory & SD card: T-Mobile Sparq II

    Learn how to use the task manager, view free space, and free up memory and storage on the T-Mobile Sparq II and sd card. Find out more on this page:

     

    Internal memory (RAM)

    Internal storage (ROM)

    SD card

     

     

    Internal memory (RAM)

    Manage memory

    To manage the internal memory, follow these steps:

     

    Restart the device regularly

    Note: You should restart the phone at least once a day.

    1. Press and hold the Power key to turn off.
    2. Press and hold the Power key to turn the device back on.


    Manage applications

    • If you notice the device having some problems and you installed apps in the past few days, then uninstall all the new apps
    • Keep your apps updated
      1. From the Home screen, select Menu.
      2. Scroll to and select Applications.
      3. Navigate to the application you want to update.
      4. Select Options.
      5. Scroll to and select Update.
      6. Select Yes.
      7. If updates are available, select Yes to download, and then select Yes again to install.

     

     

    Task manager

    We're sorry, but this feature is not available on this device.

     

     

    View free memory

    To view the amount of free internal memory, follow these steps:

     

    1. From the Home screen, select Menu.
    2. Scroll to and select Settings.
    3. Scroll to and select Connectivity.
    4. Scroll down and select Multimedia Message.
    5. Scroll down and select Common Settings.
    6. Scroll to and select Memory Status.
    7. Select Phone.
    8. View the 'Free' value.

     

     

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    Internal storage (ROM)

    Manage storage

    To manage the internal storage space, follow these steps:

     

    Clear storage regularly

    Clear the storage at least once a week:

     

    Manage applications

    Keep managing any applications that you install to keep the system running properly:

    • If you notice the device having some problems and you installed apps in the past few days, then uninstall all new apps. Most device problems are actually caused by app errors.
    • Move some apps to the SD card or storage partition.
      Note: Do not move: widget apps, apps that use the notification bar, or apps that synchronize online. Some apps may not work correctly from the SD card. Move unstable apps back to internal memory or upgrade to a new SD card.

     

     

    View free storage space

    To view the amount of free internal storage, follow these steps:

     

    1. From the Home screen, scroll to and select the Media icon.
    2. Scroll to and select Files.
    3. Scroll to and select Memory Status.
    4. View the 'Free' value.

     

     

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    SD card

    Format SD card

    We're sorry, but formatting the SD card is not available on this device.

     

     

    Insert/remove SD card

    To insert or remove the SD card, follow these steps:

     

    Insert

    1. Remove the back cover using the notch located on the bottom corner of the phone.
    2. Slide the memory card into the memory card slot.

     

    Remove

    1. Remove the back cover using the notch located on the bottom corner of the phone.
    2. Using the raised ridge, slide the memory card out of the memory card slot.

     

     

    Open or delete files using a computer

    To open or delete files on the SD card using a computer, follow these steps:

     

    1. Connect a USB cord to your phone, then to a computer.
    2. Select Mass Storage.
    3. On the computer, navigate to and open the phone’s disk drive.
    4. Navigate to and delete the desired file(s).
    5. When finished, safely disconnect the phone from the computer.

     

     

    Open or delete files using the device

    To open or delete files on the SD card using the device, follow these steps:

     

    1. From the Home screen, scroll to and select the Media icon.
    2. Scroll to and select Files.
    3. Scroll down and select SD Card.
    4. Navigate to the file(s) you want to delete.
    5. Select Options.
    6. Scroll to and select Delete.
    7. Select Yes.

     

     

    Set default memory storage

    By default, the device stores data on the internal storage. To set the default memory storage to another location, follow these steps:


    1. From the Home screen, press and hold the Camera key.
    2. Select the Menu icon.
    3. Holding the phone in landscape view, scroll to right Storage.
    4. Select from the following:
      • Phone
      • SD Card

     

     

    Transfer files between computer & SD card

    To transfer files and pictures between the computer and SD card, follow these steps:


    1. Connect a USB cord to your phone, then to a computer.
    2. Select Mass Storage.
    3. On the computer, navigate to and open the phone’s disk drive.
    4. Locate and copy the desired file(s) on the computer.
    5. Paste the files in the desired location on the phone’s disk drive.
    6. When finished, safely disconnect the phone from the computer.

     

     

    Transfer files between internal storage & SD card

    To transfer files and pictures between the internal storage and SD card, follow these steps:


    1. From the Home screen, scroll to and select the Media icon.
    2. Scroll to and select Files.
    3. Select Phone.
    4. Navigate to the file you want to move.
    5. Select Options.
    6. Scroll to and select one of the following options:
      • Copy
      • Move
    7. Scroll down to and select SD Card.
    8. Scroll down to and select Select.
      Note: To choose a specific location to move the file to, select Edit instead.

     

     

    View free SD card space

    To view the amount of free SD card storage, follow these steps:


    1. From the Home screen, scroll to and select the Media icon.
    2. Scroll to and select Files.
    3. Scroll to and select Memory Status.
    4. Scroll right to view the Card memory tab.

     

     

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