PIN & password: Nokia Lumia 521

Learn how to lock, unlock, and PUK unlock the Nokia Lumia 521. Find out more on this page:

 

Device lock

PUK code unlock

SIM PIN

 

 

Device lock

Change device lock password / PIN

To change device lock password or PIN, follow these steps:

 

  1. From the Start screen, swipe left.
  2. Tap Settings.
  3. Tap lock screen.
  4. Tap the Password slider to turn on.
  5. Enter a new password.
  6. Tap the Confirm password field and re-enter the password.
  7. Tap done.

 

 

Turn on / off device lock

To turn on or turn off the device lock password or PIN, follow these steps:

 

  1. From the Start screen, swipe left.
  2. Tap Settings.
  3. Tap lock screen.
  4. Tap the Password slider to turn off.
  5. Enter the password.

 

 

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PUK code unlock

PUK code unlock

Related errors:

  • 'PIN code blocked. Enter PUK code:'
  • 'Enter PUK code'
  • 'SIM card locked. Emergency calls only. Please contact Customer Care'

 

If you enter a PIN code incorrectly several times in a row, the device blocks you from attempting again. To enter a PUK code and unblock the PIN, follow these steps:

 

Important: You must call Customer Care for the PUK code. Entering the wrong code can permanently damage your SIM card.

 

  1. Contact Customer Care to request your PUK code.
  2. Tap Emergency call or Dial pad.
  3. Enter the following: **05*PUK*New PIN*Reenter New PIN#
    Note: If the device only shows 'Enter PUK' enter just the PUK code into that field instead.
  4. Tap ok.

 

 

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SIM PIN

Change SIM PIN

To change the SIM PIN code, follow these steps:

 

  1. From the Start screen, swipe left.
  2. Tap Settings.
  3. Swipe left to the applications screen.
  4. Tap phone.
  5. If necessary, tap the SIM security slider to turn on and then follow the next 2 steps.
  6. Enter the current SIM PIN.
  7. Tap enter.
  8. Tap change SIM PIN.
  9. Enter your current SIM PIN and tap enter.
  10. Enter the new SIM PIN.
  11. Tap enter.
  12. Re-enter the new SIM PIN.
  13. Tap enter.

 

 

Turn on / off SIM PIN

The SIM PIN code can protect your SIM from being used in other devices. When you turn on the SIM PIN lock, the device prompts you to enter the code after turning it on.

 

To lock and unlock the SIM card, follow these steps:

 

  1. From the Start screen, swipe left.
  2. Tap Settings.
  3. Swipe left to the applications screen.
  4. Tap phone.
  5. Tap the SIM security slider to turn on or off.
  6. Enter the SIM PIN.
    Note: The default SIM PIN is 1234.
  7. Tap enter.

 

 

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