Voicemail: Nokia Lumia 521

Learn how to call voicemail or access Visual Voicemail on the Nokia Lumia 521. Find out more on this page:

 

Voicemail

Visual Voicemail

 

 

Voicemail

Call voicemail

To call your voicemail and retrieve messages, follow these steps:

 

  1. From the Start screen, tap the T-Mobile tile.
  2. Tap the Phone keypad Keypad icon.png icon.
  3. Press and hold the 1 key

 

 

Set voicemail number

To change the voicemail number on your device, follow these steps:

 

  1. From the Start screen, tap the T-Mobile icon.
  2. Tap the More (...) icon.
  3. Tap settings.
  4. Tap the Use default voicemail number slider to move it left to Off.
  5. Enter the desired number in the New voicemail number field.
  6. Tap outside the field to save.

 

 

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Visual Voicemail (VVM)

Change greeting

To change the Visual Voicemail greeting, follow these steps:

 

  1. From the Start screen, tap the T-Mobile tile.
  2. Tap the Phone Keypad Keypad icon.png icon.
  3. Touch and hold the 1 key.
  4. Tap the Star (*) key to access the main menu.
  5. Follow the instructions to change your greeting.

 

 

Change password

To change the Visual Voicemail password, follow these steps:

 

  1. From the Start screen, tap the T-Mobile tile.
  2. Tap the Phone Keypad Keypad icon.png icon.
  3. Touch and hold the 1 key.
  4. Tap the Star (*) key to access the main menu.
  5. Follow the instructions to change your password.

 

 

Listen to voicemail messages

To access Visual Voicemail and listen to new messages, follow these steps:

 

  1. If necessary, first turn on Visual Voicemail by following the next 4 steps:
    1. From the Start screen, tap the T-Mobile tile.
    2. Tap the More icon (...) at the bottom of the screen.
    3. Tap settings.
    4. Tap the Visual voicemail switch to turn on.
  2. From the Start screen, tap the T-Mobile tile.
  3. Touch the screen and slide left or right to view the 'voicemail' screen.

 

 

Set up Visual Voicemail (VVM)

To set up Visual Voicemail the first time, follow these steps:

 

  1. From the Start screen, tap the T-Mobile tile.
  2. Tap the Visual Voicemail icon at the bottom of the screen.
  3. Tap Set up.

 

 

Turn off

To turn off or disable Visual Voicemail, follow these steps:


  1. From the Start screen, tap the T-Mobile tile.
  2. Tap the More icon (...) at the bottom of the screen.
  3. Tap settings.
  4. Tap the Visual Voicemail switch to turn on or turn off.

 

 

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