Email: BlackBerry Q10

Learn how to add email accounts and manage messages on the BlackBerry Q10. Find out more on this page:

 

Account

Inbox

Message

 

 

Account

Add an email account manually

To set up an email account and manually enter the settings, follow these steps:

 

  1. Navigate to Home screen 3 and tap Setup.
  2. Tap Accounts.
    Note: If you have already logged into an account, then tap the Add account icon at the bottom of the screen.
  3. Tap Email, Calendar, and Contacts.
  4. Enter your email address and tap the Advanced icon at the bottom of the screen.
  5. Tap the desired email option:
    • Work account
    • Microsoft Exchange Activesync
    • Gmail
    • Hotmail
    • Yahoo!
    • IMAP
    • POP
    • CalDAV
    • CardDAV
  6. Enter the required settings (fields with the star).
    Note: The fields you will need to fill out will vary depending on which email account you select.
  7. Tap Done or Next.
  8. If you tapped Next, continue to follow the prompts to enter the desired settings.

 

 

Add a BlackBerry account

To set up a Blackberry email account, follow these steps:


Log into your BlackBerry Email

We're sorry, BlackBerry Email (@tmo.blackberry.net) is not supported on BlackBerry 10.

 

 

Log into your BlackBerry ID

  1. Navigate to Home screen 3 and tap Setup.
  2. Tap BlackBerry ID.
  3. Tap Sign in.
  4. Enter your credentials. Tap the Sign in icon (check mark inside folder).

 

 

Delete an email account

To delete an email account, follow these steps:

 

  1. Navigate to Home screen 3 and tap Setup.
  2. Tap Accounts.
  3. Tap the desired account.
  4. Choose one of the following options:

    • Delete entire email account
      1. Tap the Trash can icon to delete everything associated with your email account (email, calendar, contacts).
      2. Tap Delete.

    • Delete email account category
      1. Tap the desired email category (for example, contacts)
      2. Tap the Trash can icon and then tap Delete.

 

 

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Inbox

Incoming email notification

To turn on and turn off email notifications, follow these steps:

 

  1. From any Home screen, touch the Status bar and drag it down.
  2. Tap Settings.
  3. Tap Notifications.
  4. Tap Mode and then tap the desired setting that affects all notifications (for example, if you select Vibrate, then you cannot turn on Sound for your email notifications even if turned on inside the Email messages notification category).
  5. Swipe up and tap Email messages.
    Note: You cannot change the notification for specific email accounts, only email as a whole.
  6. For each of the following settings, tap the Switch to the 'On or 'Off' position:
    • Sound
    • LED
  7. Tap Vibrate and then tap the desired vibrate setting.

 

 

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Message

Attach a file and send an email

To attach files to email messages, follow these steps:

 

  1. From any Home screen, swipe right all the way to the Blackberry Hub screen.
  2. If necessary, tap the Menu icon at bottom-left and then tap your email account.
  3. Tap the Compose icon (paper / pencil) and then tap your email address.
  4. Enter the recipient's email address or else tap the + icon to add a contact.
  5. If necessary, tap the Subject field and enter a subject field.
  6. Swipe up and tap above the signature and then enter the desired message.
  7. Tap the Attach icon (paper clip).
  8. Navigate to and tap the desired file. When finished, tap Done.
  9. Tap Send.

 

 

Delete emails

To delete email messages, follow these steps:

 

  1. From any Home screen, swipe right all the way to the Blackberry Hub screen.
  2. If necessary, tap the Menu icon at bottom-left and then tap your email account to only display your email account messages.
  3. Choose one of the following options:

    • To delete a single email
      1. Touch and hold on the email.
      2. Tap the Trash can icon and then tap Delete.

    • To delete multiple emails
      1. Tap the Menu icon (three vertical squares) at bottom-right.
      2. Tap Select More.
      3. Tap each email to be deleted and then tap the Trash can icon.
      4. Tap Delete.

 

 

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