Reset: Windows Phone 8X by HTC

    Learn how to wipe or master reset the Windows Phone 8X by HTC through the menu or hardware keys. Find out more on this page:

     

    Cache partition

    Master reset

    Safe mode

     

     

    Cache partition

    Wipe cache partition

    We're sorry, but wiping the cache partition is not available on this device.

     

     

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    Master reset

    Master reset from settings menu

    A master reset restores the original factory settings and may delete your personal data on the internal storage, such as downloaded content, ringtones, images, apps, and contacts. It does not delete data stored on the SIM card.

     

    To perform a master reset, follow these steps:

     

    1. Back up all data on the internal memory.
    2. From the Start screen, touch the screen and slide left.
    3. Scroll down to and tap Settings.
    4. Scroll down to and tap about.
    5. Scroll down to and tap reset your phone.
    6. Read the warning about your personal content being erased, and then tap yes.
    7. Tap yes again to confirm.

     

     

    Master reset with hardware keys

    A master reset restores the original factory settings and may delete your personal data on the internal storage, such as downloaded content, ringtones, images, apps, and contacts. It does not delete data stored on the SIM card.

     

    If the device menus are frozen or unresponsive, you can master reset using hardware keys. To perform a master reset, follow these steps:

     

    1. Back up all data on the internal memory.
    2. Turn off the phone.
    3. Press and hold the Volume Down key, and then briefly press the Power key.
    4. Release the Volume Down key when you see an icon on the screen.
    5. Press the following hardware keys in sequence: Volume Up > Volume Down > Power > Volume Down.

     

     

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    Safe mode

    Turn on and use safe mode

    We're sorry, but safe mode is not available on this device.

     

     

    Turn off safe mode

    We're sorry, but safe mode is not available on this device.

     

     

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