PIN & password: Samsung Gravity Q

    Learn how to lock, unlock, and PUK unlock the Samsung Gravity Q. Find out more on this page:

     

    Device lock

    PUK code unlock

    SIM PIN

     

     

    Device lock

    Change device lock password

    To change device lock password, follow these steps:

     

    1. From any Home screen, tap Menu.
    2. Tap Settings.
    3. Tap Phone settings.
    4. Tap Security.
    5. Scroll down to and tap Change password.
    6. Enter the current password, and then tap Confirm.
    7. Enter a new password, and then tap Confirm.
    8. Re-enter the new password, and then tap Confirm.

     

     

    Turn on/off device lock

    To turn on or turn off the device lock password, follow these steps:

     

    1. From any Home screen, tap Menu.
    2. Tap Settings.
    3. Tap Phone settings.
    4. Tap Security.
    5. Under 'Lock phone' perform one of the following actions:
      • Tap On to turn on the device lock.
      • Tap Off to turn off the device lock.
    6. Enter the current password, then tap Confirm.

     

     

    Back to top

     

     

    PUK code unlock

    PUK code unlock

    Related errors:

    • 'PIN code blocked. Enter PUK code:'
    • 'Enter PUK code'
    • 'SIM card locked. Emergency calls only. Please contact Customer Care'

     

    If you enter a PIN code incorrectly several times in a row, the device blocks you from attempting again. To enter a PUK code and unblock the PIN, follow these steps:

     

    Important: You must call Customer Care for the PUK code. Entering the wrong code can permanently damage your SIM card.

     

    1. Contact Customer Care to request your PUK code.
    2. When the device displays ‘PIN blocked. Call customer care,' tap Keypad.
    3. Enter your PUK code.
    4. Tap Confirm.

     

     

    Back to top

     

     

    SIM PIN

    Change SIM PIN

    To change the SIM PIN code, follow these steps:

     

    1. From any Home screen, tap Menu.
    2. Tap Settings.
    3. Tap Phone settings.
    4. Tap Security.
    5. Scroll down to and tap Change PIN code.
    6. Enter the current PIN, then tap Confirm.
    7. Enter a new PIN, then tap Confirm.
    8. Re-enter the new PIN, then tap Confirm.

     

     

    Turn on/off SIM PIN

    The SIM PIN code can protect your SIM from being used in other devices. When you turn on the SIM PIN lock, the device prompts you to enter the code after turning it on.

     

    To lock and unlock the SIM card, follow these steps:

     

    1. From any Home screen, tap Menu.
    2. Tap Settings.
    3. Tap Phone settings.
    4. Tap Security.
    5. Under 'Check PIN code' perform one of the following actions:
      • Tap On to turn on the SIM PIN.
      • Tap Off to turn off the SIM PIN.
    6. Enter the current password, then tap Confirm.

     

     

    Back to top