Voicemail: Samsung Galaxy S 4

Learn how to call voicemail or access Visual Voicemail on the Samsung Galaxy S 4. Find out more on this page:

 

Voicemail

Visual Voicemail

 

 

Voicemail

Call voicemail

To call your voicemail and retrieve messages, follow these steps:

 

  1. From any Home screen, tap the Phone icon.
  2. If necessary, tap the Keypad tab.
  3. Touch and hold the 1 key.

 

 

Set voicemail number

We're sorry, but this feature is not available on this device. You cannot change your voicemail number.

 

 

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Visual Voicemail (VVM)

Change greeting

To change the Visual Voicemail greeting, follow these steps:

 

  1. From any Home screen, tap the Apps icon.
  2. Tap Visual Voicemail.
  3. Tap the Menu key.
  4. Tap Settings and then tap Greetings.

To change to an existing greeting:

    1. Tap the existing greeting. The bullet point fills with color.

To record a new greeting:

    1. Tap Add new.
      Note: If necessary, delete an existing greeting first to make room for the new greeting: Tap the greeting you would like to delete. Tap Delete and then tap Delete again to confirm.
    2. Tap Record to record your greeting.
    3. Tap Stop recording to stop recording.
    4. If desired, tap the Play icon to listen to the greeting.
    5. If desired, change the greeting file name.
    6. Tap Save. If necessary, tap the greeting to assign it as the current greeting. The bullet point fills with color.

 

 

Change password

To change the Visual Voicemail password, follow these steps:

 

  1. From any Home screen, tap the Apps icon.
  2. Tap Visual Voicemail.
  3. Tap the Menu key.
  4. Tap Settings.                              
  5. Tap Change PIN.
  6. Enter the current PIN and then tap OK.
  7. Enter the new PIN, then enter again to confirm.
  8. Tap OK.

 

 

Listen to voicemail messages

To access Visual Voicemail and listen to new messages, follow these steps:

 

  1. From any Home screen, tap the Apps icon.
  2. Tap Visual Voicemail.
  3. Tap the desired message from the list.
  4. Tap the Play icon.

 

 

Set up Visual Voicemail (VVM)

To set up Visual Voicemail the first time, follow these steps:

 

  1. From any Home screen, tap the Apps icon.
  2. Tap Visual Voicemail.
  3. If necessary, follow any additional prompts.

 

 

Turn off

To turn off or disable Visual Voicemail, follow these steps:


  1. From any Home screen, tap the Apps icon.
  2. Tap Visual Voicemail.
  3. Tap the Menu key.
  4. Tap Settings.                              
  5. Tap the Visual Voicemail Switch to Off. The Switch moves right and turns grey. Tap OK.

 

 

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