Wi-Fi calling: Samsung Galaxy S 4

Learn how to set up and use Wi-Fi calling, the 911 address, and the connection preference on the Samsung Galaxy S 4. Find out more on this page:

 

Set up

Turn on and connect

 

 

Set up

Register the 911 address

To use Wi-Fi calling, you must first register your 911 address at my.t-mobile.com. If you do not, you may see a REG09 error. To learn how to register your 911 address, see: 911 addresses: My T-Mobile.

 

 

Set phone to use Wi-Fi or mobile networks

To set the connection preference for the phone to use Wi-Fi calling or mobile networks, follow these steps:

 

  1. From any Home screen, tap the Menu key.
  2. Tap Settings.
  3. Tap the Connections tab.
  4. Tap More networks.
  5. Tap Wi-Fi Calling.
  6. Tap Connection Preferences.
  7. Select one of the following options:

    • Wi-Fi Preferred: All calls are made over an available Wi-Fi network. If there are no available Wi-Fi networks, then calls are made over the cellular network.
    • Cellular Network Preferred: All calls are made over the cellular network. If the cellular network is not available, then calls are made over an available Wi-Fi network.
    • Never use Cellular Network: All calls are made over a Wi-Fi network. If there are no available Wi-Fi networks, phone calls will not connect.

 

 

Back to top

 

 

Turn on and connect

Turn on Wi-Fi and connect to network

To use Wi-Fi calling, you must first turn on Wi-Fi and connect to a network. To turn on Wi-Fi and connect, follow these steps:

 

  1. From any Home screen, tap the Menu key.
  2. Tap Settings.
  3. Tap the Connections tab.
  4. Tap the Wi-Fi Switch to On. The Switch moves right and turns green.
  5. Tap Wi-Fi.
  6. Tap the Wi-Fi network you want to connect to.
    Note: If you do not see the network, tap Scan.
  7. If prompted, enter the password.
    Note: If necessary, tap Show advanced options to enter IP settings and Proxy settings.
  8. Tap Connect.

 

 

Turn on Wi-Fi calling

To turn on Wi-Fi calling, follow these steps:

 

  1. If this is the first time you are using Wi-Fi calling, start with registering your 911 address and connection preference (above).
  2. Turn on Wi-Fi and connect to a network.
  3. From any Home screen, tap the Menu key.
  4. Tap Settings.
  5. Tap the Connections tab.
  6. Tap More networks.
  7. Tap the Wi-Fi Calling Switch to On. The Switch moves right and turns green.

 

 

Back to top