Not receiving calls / text messages / picture messages / voicemail messages: Samsung Galaxy Note II

Understanding the Issue

The device may suffer from calls going straight to voicemail, not receiving calls, delayed or not receiving SMS/MMS due to being disconnected from the network.




Help & How to

Resolution steps

To resolve this issue, update the device software to T889UVBMD1.

If the issue persists after updating the software, see Internet & data troubleshooting: Android ICS or Signal troubleshooting: Android for additional assistance.