Caller ID Does Not Display Name for a Saved Contact: BlackBerry Z10

Understanding the Issue

What happens and why
Caller ID may display the phone number, but not the name for saved contacts. This occurs when the contact has multiple addresses, emails, and phone numbers.


Software version affected10.0.10.672
Software version resolved10.1.0.2026
Issue typeKnown Issue



Help & How to

What to expect

To resolve this issue, please update your device to the latest software version.



Related Links