Windows Phone Troubleshooting

 

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How Tos

 

Guides to help you use everyday functions on your phone

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Troubleshooting

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Step by step help for any problems you might run into

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Discussions

 

Talk about your phone with fellow T-Mobile users

 

Learn how to troubleshoot problems with your Windows phone.

 

Get started by browsing the categories below. If you're not able to find a solution on this page, feel free to ask the community!

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Apps

If your Windows phone is having problems with downloads or apps and the Play Store, start here:

 

Applications help

Windows Marketplace

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Communication

Device Management

If your Windows phone is having problems with software or settings, start here:

 

Device randomly turns off

Device is slow / freezes / restarts / or displays memory errors

Manage memory

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Hardware

Media & Internet

Messaging

 

Can't find something? See How tos for your phone.

 

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