Windows Phone Troubleshooting

     

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    How Tos

     

    Guides to help you use everyday functions on your phone

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    Troubleshooting

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    Step by step help for any problems you might run into

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    Discussions

     

    Talk about your phone with fellow T-Mobile users

     

    Learn how to troubleshoot problems with your Windows phone.

     

    Get started by browsing the categories below. If you're not able to find a solution on this page, feel free to ask the community!

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    Apps

    If your Windows phone is having problems with downloads or apps and the Play Store, start here:

     

    Applications help

    Windows Marketplace

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    Communication

    Device Management

    If your Windows phone is having problems with software or settings, start here:

     

    Device randomly turns off

    Device is slow / freezes / restarts / or displays memory errors

    Manage memory

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    Hardware

    Media & Internet

    Messaging

     

    Can't find something? See How tos for your phone.

     

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