How to use voicemail on My T-Mobile

 

Steps

Access voicemail on My T-Mobile

To access voicemail on My T-Mobile, follow these steps:

 

  1. Log in to My T-Mobile.
  2. Click TOOLS in the upper right corner of the screen.
  3. Under Voicemail, click Access voicemail.
    MobileLife Voicemail on My T-Mobile

Note: You may be asked to log in to My T-Mobile again. After logging in, the Voicemail page will display.

 

 

Change your voicemail password

To change your voicemail password, follow these steps:

 

  1. Log in to My T-Mobile.
  2. Click TOOLS in the upper right corner of the screen.
  3. Under Voicemail, click Access voicemail.
  4. Click Settings found on the pink banner at the top.
  5. On the left, click PIN and follow the on-screen instructions to the right.

 

 

Listen to your voicemail greeting

To listen to your voicemail greeting, follow these steps:

 

  1. Log in to My T-Mobile.
  2. Click TOOLS in the upper right corner of the screen.
  3. Under Voicemail, click Access voicemail.
  4. Click Settings found on the pink banner at the top.
  5. On the left, click Greeting and a "play" button will appear on the right.

 

 

Listen to voicemail messages

To listen to your voicemail messages, follow these steps:

 

  1. Log in to My T-Mobile.
  2. Click TOOLS in the upper right corner of the screen.
  3. Under Voicemail, click Access voicemail.
  4. Click the "play" button to the left of the voicemail message (or click Play All at the top, just below the pink banner).

 

 

Download a voicemail message to your computer

To download a voicemail message to your computer, follow these steps:

 

  1. Log in to My T-Mobile.
  2. Click TOOLS in the upper right corner of the screen.
  3. Under Voicemail, click Access voicemail.
  4. Click the small box to the left of the message(s) you'd like to download to your computer.
  5. At the top of the list of voicemail messages (and just below the pink banner), click Download.
  6. In the expanded menu, click Download.

 

 

Send your voicemail to an email address

To send your voicemail as an email, follow these steps:

 

  1. Log in to My T-Mobile.
  2. Click TOOLS in the upper right corner of the screen.
  3. Under Voicemail, click Access voicemail.
  4. Find the voicemail you want to send and click Send as email.
    • Enter the email address into the To: field.
    • You may leave the Subject: field as is or edit it.
    • You may add an optional message in the Message: field.
  5. Click the pink Send e-mail button.