How to use voicemail on My T-Mobile

Learn how to use voicemail on My T-Mobile.

 

 

 

 

Access voicemail on My T-Mobile

  1. Log in to My T-Mobile.
  2. Click TOOLS in the upper right corner of the screen.
  3. Under Voicemail, click Access voicemail.
    Voicemail on My T-Mobile

 

 

Change your voicemail password

  1. Log in to My T-Mobile.
  2. Click TOOLS in the upper right corner of the screen.
  3. Under Voicemail, click Access voicemail.
  4. Click Settings found on the pink banner at the top.
  5. On the left, click PIN and follow the on-screen instructions to the right.

 

 

Listen to your voicemail greeting

  1. Log in to My T-Mobile.
  2. Click TOOLS in the upper right corner of the screen.
  3. Under Voicemail, click Access voicemail.
  4. Click Settings found on the pink banner at the top.
  5. On the left, click Greeting and a "play" button will appear on the right.

 

 

Listen to voicemail messages

  1. Log in to My T-Mobile.
  2. Click TOOLS in the upper right corner of the screen.
  3. Under Voicemail, click Access voicemail.
  4. Click the "play" button to the left of the voicemail message (or click Play All at the top, just below the pink banner).

 

 

Download a voicemail message

  1. Log in to My T-Mobile.
  2. Click TOOLS in the upper right corner of the screen.
  3. Under Voicemail, click Access voicemail.
  4. Click the small box to the left of the message(s) you'd like to download to your computer.
  5. At the top of the list of voicemail messages (and just below the pink banner), click Download.
  6. In the expanded menu, click Download.

 

 

Send your voicemail to an email address

  1. Log in to My T-Mobile.
  2. Click TOOLS in the upper right corner of the screen.
  3. Under Voicemail, click Access voicemail.
  4. Find the voicemail you want to send and click Send as email.
    • Enter the email address into the To: field.
    • You may leave the Subject: field as is or edit it.
    • You may add an optional message in the Message: field.
  5. Click the pink Send e-mail button.