Reset: T-Mobile Tap

Master Reset

Master Reset

To perform a hard reset, follow these steps:

 

  1. Turn off the device.
  2. Hold down the Center Select button and the End button.
  3. While holding the above buttons, press the Power button.
  4. Continue to hold the Center Select and End button until the device prompts for a password.
  5. Enter any password into the prompt.
  6. If Password Incorrect appears, QUICKLY press the End button once.
  7. When successful, the device asks: 'Would like to perform a Master Reset'.
  8. Quickly select Yes.
  9. Verify that the device resets.

 

or  

 

  1. Turn on the phone and when prompted to enter 1234 for the password.
  2. Press END key twice quickly at the password error screen.
  3. Press the dial pad icon.
  4. Enter *1673492846 then press the down key on the directional pad.
  5. Press Menu.
  6. Select Other.
  7. Select Reset Factory Settings.

 

or

 

  1. Hold the Talk / send + End + Powerkeys in until and 'F' appears on screen.
  2. Press the Volume Up key.
  3. Turn the phone off and back on.
  4. The phone should be reset.