'Password is not match' error: T-Mobile Concord

Understanding the Issue

Symptoms

 

  • Error: 'Password is not match'

 

What happens and why

 

‘Password is not match’ will display when entering the current password to perform a factory reset if entered incorrectly.

 

 

Help & How to

Resolution steps

 

To fix 'Error: password is not match', follow these steps:

 

  1. Input the password correctly when performing a factory reset.