Understanding the Issue
- Wi-Fi shows connected after moving out of range of the Wi-Fi signal.
Help & How to
To fix Wi-Fi showing connected when out of range, follow these steps:
- Update to the latest software version. It resolves any device software problems.
- Whenever this happens again, press and hold power button for 10 seconds to do a full device restart. This clears the memory and restarts the device.
- If problems continue frequently, perform a master reset.
Note: If the device has been master reset once since the software update, just use the full device restart instead.