Contents of Home screen folder reorder after power device off and back on: Samsung Galaxy S III

Understanding the Issue

What happens and why

 

You can create folders on any Home screen and arrange the application shortcuts within the folder in any order you wish. The applications will stay in the arranged order until the device is turned off and then back on, after which the contents of the folder will rearrange to be in alphabetical order.

Note: This issue only applies to the contents of a Home screen folder and does not affect Home screen organization.

 

 

 

Software version affectedT999UVLEM
Software version resolvedT999UVLH2
Software update resourcesSoftware Update
Issue typeKnown Issue

 

 

Help & How to

What to expect

T-Mobile and Samsung have addressed this in the latest update.

 

Resolution steps

To resolve this issue, update the software to the latest version.

 

DOC-42859