SIM card not detected: HTC One S

Understanding the Issue



  • Error: 'SIM card not detected.'


What happens and why


A SIM card error causes signal loss that does not return.


sim error.png




Help & How to

Resolution steps


To fix the SIM error, follow these steps:


  1. Update device to the latest software version 3.14.531.11 710RD.
  2. Verify the SIM card is inserted correctly.
  3. Press and hold power button for 10 seconds to perform a power cutoff and reboot the device.