SIM card not detected: HTC One S

Understanding the Issue

Symptoms

 

  • Error: 'SIM card not detected.'

 

What happens and why

 

A SIM card error causes signal loss that does not return.

 

sim error.png

 

 

 

Help & How to

Resolution steps

 

To fix the SIM error, follow these steps:

 

  1. Update device to the latest software version 3.14.531.11 710RD.
  2. Verify the SIM card is inserted correctly.
  3. Press and hold power button for 10 seconds to perform a power cutoff and reboot the device.

 

 

DOC-41626