Learn about the BlackBerry Protect app. Get tips, how tos, and troubleshooting all on this page.
BlackBerry software version 4.6.1 or higher
To install the BlackBerry Protect App, follow these steps:
To back up your phone, follow these steps:
To restore your phone, follow these steps:
To locate your phone, follow these steps:
Note: In order for you to find a lost phone, you would need to have added the app prior to its loss and then access the Blackberry Protect Web and use your Blackberry ID (what you used on the phone to access the App World) to sign in and locate the phone.
To lock or wipe your phone, follow these steps:
To troubleshoot problems with the BlackBerry Protect app, follow these steps:
Important: Complete these steps before proceeding to advanced troubleshooting.
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