Update software via Samsung Kies (Mac OS X): Android

Help & How to

  • OS: MacOS X version 10.5 or later
  • CPU: 1.8GHz Intel or faster processor
  • Minimum memory size (RAM): 512MB or more
  • Hard drive space: At least 100MB free


Resolution Steps

To see if a software update is available for your Android Samsung phone, search in your phone space for the Software Update document.


To update a Samsung device using a Mac, follow these steps:


  1. Download and install the latest version of Kies from http://www.samsung.com/us/kies/.
  2. On the Mac, click Go, Applications, Kies.
  3. Plug the device into the computer via USB cable.
  4. After the computer automatically detects the device, the status of the device connection will usually be displayed under Connected  devices.
  5. Once connected it will display the options available for the device.
  6. If a software update is available, a message prompting to update the software appears. Click Update.
  7. Review the caution statements.
    • Important: Performing a software update could delete the device, such as contacts, photos, music, and settings. Back up all information prior to updating the device.
  8. The computer automatically downloads the new software version and applies it to the device. When finished, click OK.