411 & More application

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Table of contents

 

What is 411 & More

The 411 & More application provides You with quick  access to dial Directory Assistance, as well as free Weather, Sports and  Horoscope information.

 

411 & More is currently pre-loaded on select phones

  • T-Mobile myTouch by LG
  • T-Mobile myTouch Q by LG

 

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Features

  • Quickly dial 411 to get the information you need on the go
  • Receive Weather, Horoscope and Sports information at no additional cost
  • Receive advertisements for local products and services based on your location
  • Always connect with a T-Mobile 411 operator, even when you are roaming on a partner’s network.

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Purchase Support

What is required for 411 & More?

  • You must have a data plan.
  • Standard 411 charges apply when connecting to a 411 operator.
  • Current Weather, Horoscope and Sports Report buttons have no charge associated, however airtime and any applicable overage rates apply.

 

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How To's

Calling Directory Assistance (411)

  1. Launch 411 & More
  2. Click the 411 Directory Assistance button
  3. The application will  launch the phone’s dialer to complete the call

 

Using Current Weather, Horoscope & Sports Report

  1. Launch 411 & More
  2. Click your desired  option:
    • Current Weather
    • Horoscope
    • Sports Report
  3. The application will  launch the phones dialer and complete the call based on the button pressed.

 

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Help

Unable to Call Directory Assistance (411)

  1. Exit the application.
  2. Re-launch the application and make a new  attempt to dial 411.
  3. If the call does not connect, attempt to dial  411 directly.
    • If the direct dial and application still do not connect, note the results, and contact T-Mobile Customer Care.
    • If the direct dial does connect, note the results, and contact T-Mobile Customer Care.

 

Force Close & other Application Performance Issues

  1. Power cycle the phone and re-launch the  application.
  2. Determine if the issue still remains, use Support Community to locate the Force close error or process stops unexpectedly: Android for specific help steps for this error type.
  3. If the issue remains after completing the steps in the Force close document, note the results, and contact T-Mobile Customer Care.

 

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Didn't find what you were looking for? Post a question in the Android General space.

 

DOC-19449