Learn how to trade-in your device. T-Mobile’s trade-in program allows you to get credit for trading in your old, working phone, when purchasing a new phone. You can trade-in your phone towards a new activation, new line, or upgrade. There are several ways you can participate and take advantage!
Be sure that you have access to a printer before you begin the online process. If you do not have access to a printer, head to a local T-Mobile store and we can help get you started.
To trade-in your phone, follow these steps:
Trade-in your device online
To trade-in your device online, follow these steps:
- Log in to My T-Mobile. If you are a new T-Mobile customer, go to T-Mobile.com.
- Click SHOP.
- Under Other links, click Trade-in value.
- Follow the on-screen instructions to complete your trade-in.
Trade-in your device at a store
To trade-in your device at a store, follow these steps: