Trade-in your device

Learn how to trade-in your device. T-Mobile’s trade-in program allows you to get credit for trading in your old, working phone, when purchasing a new phone. You can trade-in your phone towards a new activation, new line, or upgrade. There are several ways you can participate and take advantage!

 

Be sure that you have access to a printer before you begin the online process. If you do not have access to a printer, head to a local T-Mobile store and we can help get you started.

 

 

Steps

To trade-in your phone, follow these steps:

 

Trade-in your device online

To trade-in your device online, follow these steps:

 

  1. Log in to My T-Mobile. If you are a new T-Mobile customer, go to T-Mobile.com.
    • Click SHOP.
    • Under Other links, click Trade-in value.
    • Follow the on-screen instructions to complete your trade-in.

     

     

    Trade-in your device at a store

    To trade-in your device at a store, follow these steps:

     

    1. Go to T-Mobile.com.
    2. Click the Store Locator.
    3. Search your area for stores near you and visit one to complete your trade-in.

     

     

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