Trade in your device

Learn how to trade in your device. T-Mobile’s Trade-in program allows you to get credit for trading in your old, working phone when purchasing a new phone. You can trade in your phone toward a new activation, new line, or upgrade. There are several ways you can participate and take advantage.


Be sure that you have access to a printer before you begin the online process. If you don't have access to a printer, head to a local T-Mobile store and we can help get you started.


If you want to trade in your device, but you're not a T-Mobile customer yet, visit the Cell Phone Trade-In page.




Trade in your device online

  1. Log in to My T-Mobile.
    • Click SHOP.
    • Under Trade-in, click Trade-in now.
    • Follow the on-screen instructions to complete your trade-in.



    Trade in your device at a store

    1. Go to
    2. Click the Store Locator.
    3. Search your area for stores near you and visit one to complete your trade-in.



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