Learn how to trade in your device. T-Mobile’s Trade-in program allows you to get credit for trading in your old, working phone when purchasing a new phone. You can trade in your phone toward a new activation, new line, or upgrade. There are several ways you can participate and take advantage.
Be sure that you have access to a printer before you begin the online process. If you don't have access to a printer, head to a local T-Mobile store and we can help get you started.
If you want to trade in your device, but you're not a T-Mobile customer yet, visit the Cell Phone Trade-In page.
Trade in your device online
- Log in to My T-Mobile.
- Click SHOP.
- Under Trade-in, click Trade-in now.
- Follow the on-screen instructions to complete your trade-in.
Trade in your device at a store