Text messages (SMS) cannot send and receive: Nokia 5230 Nuron

Some SIM profiles have the incorrect message center number programmed.
Note: The device reads settings from the customers SIM card by default.

 

Verify the Message Center in use is correct with the proper number:

 

  1. Press Menu.
  2. Select Messaging.
  3. Select Options.
  4. Select Settings.
  5. Select Text message.
  6. Verify the Message center in use. (e.g. VoiceStream or T-Mobile)
  7. Select Message centers.
  8. Select the message center from step 6. (e.g. VoiceStream or T-Mobile)
  9. The Message center number should be +12063130004.
      Note: If another number is displayed, change it to the correct number +12063130004.

 

Additional Troubleshooting:

 

Create new message center number:

 

  1. Tap Message Centers.
  2. Tap Options.
  3. Tap new message center.
  4. Tap message center name. 
    • Tap the text box that appears.
  5. Enter T-Mobile.
  6. Tap the green check mark at the top right of the screen.
  7. Tap OK.
  8. Double tap message center number. 
    • Tap the text box that appears.
  9. Enter +12063130004 in the field.
  10. Tap the green check mark.
  11. Tap OK.
  12. Tap Back.
  13. Tap Back.
    • You will now be at the message centers screen.
  14. Double tap message center in use.
  15. Double tap T-Mobile.
  16. Turn the device off then on.

 

DOC-3869