Phone goes into airplane mode without user input: HTC Radar 4G

Understanding the Issue:

 

You may find one or more of the following occurring on your device:

 

  • Airplane mode displays on top but wireless signals still work
  • User did not turn on airplane mode but it is enabled

 

Resolution Steps:

 

While this behavior displays an incorrect persistent notification there is no adverse effect to this status.

  • Power Cycle device
  • Ensure that device is updated to the current software version.
  • This is a known issue and will be addressed in future updates.

 

More Information:

 

  • Airplane mode will turn off the wireless radios in your device to ensure that the device will not interfere with the flight control systems when on an airplane.
  • You can enable Wi-Fi after Airplane mode is on to connect to the inflight Wi-Fi offered by many airlines.
  • Airplane mode is also a great way to save battery when cellular communication is not needed.
  • This is a known issue and will be addressed in future updates.