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SUPPORT
New to T-Mobile? Switching is easy Set up your device Using the app Sprint Migration Center All get started topics Ways to pay your bill All about your bill Line permissions Your T-Mobile ID Your PIN/Passcode All account resources topics T-Mobile network In-flight texting and Wi-Fi Wi-Fi Calling International roaming Mobile Without Borders All network & roaming topics Find the right plan Netflix on Us HotSpot plans Voicemail Use Mobile HotSpot All plans support topics Tutorials Troubleshooting Unlock your device Protect your device SIM card & eSIM All device assistance topics Get T-Mobile for Business Billing and payments Manage your account Orders and shopping Account Hub registration All business support topics

Learn about your T-Mobile USB Laptop Stick.

On this page:

Computer System Requirements

Microsoft Windows

It is strongly recommended Windows XP be updated to Service Pack 3. This update will increase overall improvement to the performance of the computer.

T-Mobile Rocket USB laptop stick computer system requirements for Windows
System requirement Windows XP Windows Vista Windows 7
Processor

300 MHz 32-bit

(64-bit is not supported)

1 GHz 32-bit

1 GHz 64-bit

1 GHz 32-bit

1 GHz 64-bit

(Starter, Business, Enterprise, Ultimate versions of Windows 7 are not supported)
RAM 256 MB 1 GB  1 GB
Hard Drive Space 50 MB 50 MB 50 MB
Web Browser IE 5.5 IE 7 IE 8
OS Service Pack / Version Service Pack 2 or later Service Pack 0 or later Service Pack 0 or later
USB Version USB 2.0 or USB 3.0 port USB 2.0 or USB 3.0 port USB 2.0 or USB 3.0 port

Mac OS X

Mac 10.7 (Lion) is not officially supported but can work if Java Realtime is installed.

T-Mobile Rocket USB laptop stick computer system requirements for Mac OS X
System requirement Mac OS X 10.4 (Tiger) Mac OS X 10.5 (Leopard) Mac OS X 10.6 (Snow Leopard)
Processor

Power PC G3

876 Mhz

Intel
RAM 256 MB 512 MB  1 GB
Hard Drive Space 100 MB 120 MB 160 MB
Web Browser Safari Safari Safari
OS Service Pack / Version Version 10.4.11 or later Version 10.5.8 or later Version 10.6.4 or later
USB Version USB 2.0 or USB 3.0 port USB 2.0 or USB 3.0 port USB 2.0 or USB 3.0 port

 

Indicators

Indicator lights

The indicator light is located opposite of the USB port. Review the table to understand the status of the indicator light.

The T-Mobile USB laptop stick with an outline around the indicator light on the curved end of the device

 

Indicator light color and behavior and their corresponding status
Light Status
Blinking green twice every 3 seconds

Data stick is powered on
Bllinking green once every 3 seconds 2G registration
Blinking blue once every 3 seconds 3G or 4G registration
Blinking red Laptop stick is powered on and searching for the SIM card
Solid red Laptop stick is powered on and searching for an available network (2G, 3G, 4G)
Solid green Established 2G connection
Solid blue Established 3G connection
Off No power

 

SIM card

To insert the SIM card...

  1. Detach the SIM card from the card holder.
    The bottom of the T-Mobile USB laptop stick
  2. Slide down and remove the back cover.
  3. Slide the SIM card into the slot.
    The bottom T-Mobile USB laptop stick with the SIM being inserted on the curved end of the device
  4. Close the back cover.

To remove the SIM card...

  1. Slide down and remove the back cover.
    The bottom of the T-Mobile USB laptop stick
  2. Slide the SIM card out of the slot.
    The bottom T-Mobile USB laptop stick with the SIM being inserted on the curved end of the device

Memory Card

Insert/Remove card

  1. Open the microSD door on the side of the laptop stick.
  2. Insert the card as shown, and push it in until it locks into place.
    The bottom of the T-Mobile USB laptop stick with the memory card being inserted in the side of the device
    • To remove a card that is already inserted, push in on the card slightly to unlock it and then slide it out of the microSD memory card slot.
  3. Close the microSD door and push it into place.

Access files from a computer

  1. From your computer, open the Start menu and select Computer.
  2. Open the appropriate drive.
  3. Navigate to and access the desired files or folders.

Copy files from card to computer

  1. From your computer, open the Start menu and select Computer.
  2. Open the appropriate drive.
  3. Move the desired files or folders to the desired location on your computer.

Copy files from computer to card

  1. From your computer, open the Start menu and select Computer.
  2. Open the appropriate drive.
  3. Navigate to the desired folder on the memory card.
  4. In a separate window, navigate to the desired folders or files on your computer.
  5. Move the files from the computer's folder to the desired folder on the memory card.

Delete files on card from a computer

  1. From your computer, open the Start menu and select Computer.
  2. Open the appropriate drive.
  3. Navigate to the desired folder on the memory card.
  4. Right-select the file or folder you want to delete.
  5. Select Delete.
  6. Select Yes to confirm.

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