Device hardware: HTC HD2

Table of contents

 

Battery / SIM

Battery - Charge

 

How to charge the battery

 

To charge the battery, follow these steps:

 

Note: If the battery level is below 25%, use the AC adapter instead of a car charger or USB cable.

 

Charge using a computer

 

Plug the small end of the USB cable into the Sync Connector on the bottom of your phone. Plug the other end of the USB cable into a USB port on your computer.

 

Charge using a wall outlet

 

Plug the small end of the USB cable into the Sync Connector on the bottom of your phone. Plug the other end of the USB cable into the USB port of the AC adapter. Plug the AC adapter into a wall outlet.

 

Battery - Insert / remove

 

How to insert or remove the battery

 

To insert or remove the battery, follow these steps:

 

To insert

 

  1. Insert your fingernail into the slot on the left side of the battery cover and lift the cover off of the phone.
    BatteryRemoval1.jpg
  2. Align the gold contacts on the battery with the contacts in the battery compartment. Place the battery flat and do not angle it as you insert it.
    BatteryRemoval2.jpg
  3. Push the battery into place and replace the battery cover.

 

To remove

 

  1. Insert your fingernail into the slot on the left side of the battery cover and lift the cover off of the phone.
    BatteryRemoval1.jpg
  2. Lift and remove the battery from the phone.
  3. Replace the battery cover.

 

Battery Manager- Access

 

How to access the Battery Manager

 

To access the Battery Manager, follow these steps:

 

From the notification screen

 

  1. From the Home screen, touch and slide the status bar down.
  2. Tap the Battery or Charging icon.
  3. View the battery state.
  4. If desired, tap to select the check box When phone is on, do not charge the battery when connected to a PC.

BatteryManager.jpg

 

 

From Settings

 

  1. From the Home screen, tap Start.
  2. Tap Settings.
  3. Tap About phone.
  4. Tap Battery.
  5. View the battery state.
  6. If desired, tap to select the check box When phone is on, do not charge the battery when connected to a PC.

 

SIM card

 

How to insert or remove the SIM card

 

Related error: 'Insert SIM'

 

To insert or remove the SIM card, follow these steps:

 

To insert

 

  1. Insert your fingernail into the slot on the left side of the battery cover and lift the cover off of the phone.
    BatteryRemoval1.jpg
  2. To remove the battery from the phone, pull the tab on the plastic film wrapped over the top of the battery. Remove and discard the plastic film.
  3. Slide the SIM card into the SIM card slot with the gold contacts facing down and the notched corner facing out of the slot.
    SIMCard2.jpg
  4. Align the gold contacts on the battery with the contacts in the battery compartment. Place the battery flat and do not angle it as you insert it.
    BatteryRemoval2.jpg
  5. Push the battery into place and replace the battery cover

 

To remove

 

  1. Insert your fingernail into the slot on the left side of the battery cover and lift the cover off of the phone.
    BatteryRemoval1.jpg
  2. Lift and remove the battery from the phone.
  3. Slide the SIM card from the SIM card slot.
    SIMCard2.jpg
  4. Align the gold contacts on the battery with the contacts in the battery compartment. Place the battery flat and do not angle it as you insert it.
    BatteryRemoval2.jpg
  5. Push the battery into place and replace the battery cover.

 

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Indications / functions / menu

Button functions

 

What are the button functions

 

To identify buttons and their functions, refer to the following:

 

ButtonFunctions.jpg

 

Display screen icons

 

What are the display screen icons and what do they mean

 

To understand the meaning of display screen icons and indicators, refer to the following:

 

Icons1.bmp

Battery charging

Icons2.bmp

Battery full

Icons3.bmp

Battery low

Icons4.bmp

Vibrate mode on

Icons5.bmp

Sound on

Icons6.bmp

Silent

Icons7.bmp

Maximum phone signal strength

Icons8.bmp

Multiple notifications

Icons9.bmp

Missed call

Icons10.bmp

New text or multimedia message received

Icons11.bmp

Sending picture or video message

Icons12.bmp

Picture or video message sent

Icons13.bmp

Uploading photo or video

Icons14.bmp

Photo or video upload completed

Icons15.bmp

New e-mail message

Icons16.bmp

New Windows Live message

Icons17.bmp

Alarm

Icons18.bmp

Wired headset connected

Icons19.bmp

Bluetooth on

Icons20.bmp

Bluetooth visible mode on

Icons21.bmp

Bluetooth stereo headset connected

Icons22.bmp

Bluetooth hands-free

Icons23.bmp

Wi-Fi is on but there are no wireless networks available.

Icons24.bmp

Available wireless network(s) detected

Icons25.bmp

Wi-Fi is on and the device has connected to a wireless network.

Icons26.bmp

GPRS connected

Icons27.bmp

EDGE connected

Icons28.bmp

HSPA connected

Icons29.bmp

HSPA available

Icons30.bmp

WCDMA/UMTS available

 

Icons31.bmp

GPRS available

 

Icons32.bmp

EDGE available

 

Icons33.bmp

Connection is active

 

Icons34.bmp

Connection is not active

 

Icons35.bmp

Synchronization in progress

 

Icons36.bmp

No phone signal

 

Icons37.bmp

Phone connection is off

 

Icons38.bmp

No phone service

 

Icons39.bmp

Searching for phone service

 

Icons40.bmp

Voice call in progress

 

Icons41.bmp

Speakerphone on

 

Icons42.bmp

Call on hold

 

Icons43.bmp

Calls are forwarded

 

Icons44.bmp

Dialing with no SIM card

 

Icons45.bmp

No SIM card

 

 

Liquid damage indicator (LDI)

 

How to find the Liquid Damage Indicator (LDI)

 

Each T-Mobile phone includes an indicator that shows if it has been subjected to water, thereby voiding the warranty. To view the Liquid Damage Indicator (LDI), remove the back cover and battery from your phone. Refer to the following illustrations to read the label:

LiquidDamageWhite.jpg

Figure 1: White LDI (indicates no liquid damage)

 

LiquidDamageRed.jpg

Figure 2: Red LDI (indicates liquid damage)

 

Status light indicators

 

What are the status light indicators

 

Review the following information about the status light indicators:

 

StatusIndicator.jpg

 

  • Flashing green light: when there is a missed call, new text message, new e-mail, or other notification
  • Solid green light: when the phone is connected to the power adapter or a computer and the battery is fully charged
  • Solid amber light: when the battery is being charged.
  • Flashing amber light: when battery level is very low

 

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Memory

Set default memory location

 

How to set the default memory location

 

To set the default memory location, follow these steps:

 

  1. From the Home screen, touch and hold the active tab.
  2. Slide left or right to the Photos and Videos tab.
  3. Tap the Camera icon in the upper-right corner of the screen.
  4. Tap the on-screen Control icon.
  5. Tap the Settings icon.
  6. Tap Storage until you see a Memory card icon or a Phone icon.
  7. When finished, tap X to return to the camera application.

 

Task Manager

 

The Task Manager application shows the free and used memory on the device, and it shuts down running applications to free up memory. To use the Task Manager, follow these steps:

 

  1. From the Home screen, tap Start.
  2. Tap Task Manager.
  3. Tap the task you wish to end.
  4. Tap End Task.

 

View phone memory - Phone book

 

Viewing phone book memory on the phone is not supported

 

We’re sorry, but this is not an available feature on your particular device model.

 

View phone memory - Phone book on SIM card

 

How to view phone book memory on the SIM card

 

To view the amount of free memory and used memory on the SIM card, follow these steps:

 

  1. From the Home screen, tap Phone.
  2. Tap All People.
  3. Tap Menu.
  4. Tap SIM Manager.

 

View phone memory - Pictures, videos

 

How to view memory for pictures and videos

 

To view the memory status (the amount of free memory and used memory), follow these steps:

 

  1. From the Home screen, tap Start.
  2. Tap Settings.
  3. Tap SD card & Phone storage.
  4. Under Device, view the amount of free and used storage on the memory card.

 

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Memory card & transfer

Access files - On card using computer

 

How to access files on a memory card from a computer

 

To view files on a memory card from a computer, follow these steps:

 

  1. Connect your device to your computer using the USB cable.
  2. On your device, tap ActiveSync.
  3. Tap Done.
  4. On your computer, in the Microsoft ActiveSync window, click Explore.
    AccessFiles.jpg
  5. Double-click My Windows Mobile-Based Device.
  6. Double-click Storage card.
  7. When finished, disconnect the device from your computer.

 

Access files - On card using phone

 

How to access files on a memory card from the phone

 

To view files on a memory card, follow these steps:

 

  1. From the Home screen, tap Start.
  2. Tap File Explorer.
  3. Tap the drop-down list in the upper-left corner of the screen.
  4. Tap Storage Card.

 

Delete files - On card using computer

 

How to delete files on a memory card from a computer

 

To delete files on a memory card from a computer, follow these steps:

 

  1. Attach your device to your computer using the USB cable.
  2. On your device, tap ActiveSync.
  3. Tap Done.
  4. On your computer, in the Microsoft ActiveSync window, click Explore.
    AccessFiles.jpg
  5. Double-click My Windows Mobile-Based Device.
  6. Double-click Storage card.
  7. Click the file you wish to delete.
  8. Press the Delete key on your computer’s keyboard.
  9. Click Yes to confirm.
  10. When finished, disconnect the device from your computer.

 

Delete files - On card using phone

 

How to delete files on the memory card from the phone

 

To delete files on a memory card using the phone, follow these steps:

 

  1. From the Home screen, tap Start.
  2. Tap File Explorer.
  3. Tap the drop-down list in the upper-left corner of the screen.
  4. Tap Storage Card.
  5. Touch and hold the file you wish to delete.
  6. Tap Delete.
  7. Tap Yes to confirm.

 

Insert / remove card

 

How to insert or remove a memory card

 

To insert or remove a memory card, follow these steps:

 

  1. Insert your fingernail into the slot on the left side of the battery cover and lift the cover off of the phone.
    BatteryRemoval1.jpg
  2. Push the memory card into the memory card slot with the gold contacts facing down toward the screen.

    HD2+memory+card+slot.jpg
  3. Push the memory card into the slot until it clicks into place.
  4. Replace the back cover.
  5. Click the back cover into place.

 

To remove

 

Warning: Do not remove the memory card from the phone. You will be unable to use the applications preinstalled on the card.

 

  1. Insert your fingernail into the slot on the left side of the battery cover and lift the cover off of the phone.
    BatteryRemoval1.jpg
  2. Push the memory card into the memory card slot until it releases.
  3. Remove the memory card.
  4. Replace the back cover.
  5. Click the back cover into place.

 

Move files - Card to computer

 

How to copy files from a memory card to a computer using a USB cable

 

To copy files from a memory card to a computer using a USB cable, follow these steps:

 

  1. Select settings
  2. Select all Settings
  3. Seletct Connections
  4. Select USB to PC
  5. Select Disk Drive
  6. Press OK
  7. Now plug in to computer and use as mass storage device.
  8. On your device, tap ActiveSync.
  9. On your computer, in the Microsoft ActiveSync window, click Explore.
    AccessFiles.jpg
  10. Double-click My Windows Mobile-Based Device.
  11. Double-click Storage card.
  12. Copy and paste a file from the storage card to a folder on your computer. 
      Note: The photos captured from the device camera are located the DCIM folder.
  13. When finished, disconnect the device from your computer.

 

Move files - Card to phone

 

How to copy files from a memory card to the phone

 

To copy files from a memory card to the internal memory, follow these steps:

 

  1. From the Home screen, tap Start.
  2. Tap File Explorer.
  3. Tap the drop-down list in the upper-left corner of the screen.
  4. Tap Storage Card.
  5. Touch and hold the file you wish to move.
  6. Tap Cut.
  7. Tap the drop-down list in the upper-left corner of the screen.
  8. Tap My Device.
  9. Navigate to the desired folder on your device.
  10. Touch and hold an empty space on the screen.
  11. Tap Paste.

 

Move files - Computer to card

 

How to copy files from a computer to a memory card using a USB cable

 

To copy files from a computer to a memory card using a USB cable, follow these steps:

 

  1. Connect your device to your computer using the USB cable.
  2. On your device, tap ActiveSync.
  3. Tap Done.
  4. On your computer, in the Microsoft ActiveSync window, click Explore.
    AccessFiles.jpg
  5. Double-click My Windows Mobile-Based Device.
  6. Double-click Storage card.
  7. Copy and paste songs from your computer to a folder on the storage card.
  8. When finished, disconnect the device from your computer.

 

Move files - Phone to card

How to copy files from the phone to a memory card

 

To copy files from the internal memory to a memory card, follow these steps:

 

  1. From the Home screen, tap Start.
  2. Tap File Explorer.
  3. Tap the drop-down list in the upper-left corner of the screen.
  4. Tap My Device.
  5. Touch and hold the file you wish to move.
  6. Tap Copy.
  7. Tap the drop-down list in the upper-left corner of the screen.
  8. Tap Storage card.
  9. Navigate to the desired folder on your storage card.
  10. Touch and hold an empty space on the screen.
  11. Tap Paste.

 

If paste is not an option by long pressing on the screen follow the following steps to complete paste:

 

  1. Select Menu.
  2. Select Edit.
  3. Select Paste.

 

View available memory

 

How to view storage space on a memory card

 

To view the amount of free and used space on a memory card, follow these steps:

 

  1. From the Home screen, tap Start.
  2. Tap Settings.
  3. Tap SD card & Phone storage.
  4. Under SD card, view the amount of free and used storage on the memory card.

 

USB settings

How to change the USB connection settings

 

To change the USB connection settings on the phone, follow these steps:

 

  1. From the Home screen, tap Start.
  2. Tap Settings.
  3. Tap Other.
  4. Tap USB to PC.
  5. Tap ActiveSync or Disk Drive.
  6. If you tapped Active Sync, tap to select the Enable faster data synchronization check box.
  7. If desired, select the Ask me first about USB connection type when I connect the device to the PC check box.

 

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DOC-4897