The device may seem to freeze, lock up, or have slow performance. There are several possible causes for this:
These problems can occur even on properly working Windows devices from all carriers and manufacturers. The most common cause of the problems are listed above and can be fixed with the steps below.
Part 1: Beginning troubleshooting
To start making your device work properly, follow these steps:
Part 2: Advanced troubleshooting
You must rule out apps, settings, and corrupted personal data that may cause the problem. To do this, follow these steps:
There are no third-party apps installed
And no email accounts (other than the primary Gmail)
And no facebook or sync services
And no memory card installed.
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