Instant messaging: BlackBerry Torch 9810

Table of contents

 

AOL Instant Messenger (AIM) – Not supported

We’re sorry, but this feature is not available on your device.

 

 

Back to top

 

BlackBerry Messenger

BlackBerry Messenger allows you to send instant messages to any of your contacts who use a BlackBerry device or a BlackBerry enabled device. A PIN uniquely identifies BlackBerry devices and BlackBerry enabled devices on the wireless network. If you know a contact's PIN, you can send them PIN messages through BlackBerry Messenger. PIN messages are not routed through your email account.

 

Add contact

To add a contact for BlackBerry Messenger, follow these steps:

 

  1. From the contacts list, tap Invite to BBM.
  2. Select one of the following options:
    1. Invite BBM Contact: 
        Note: You must have an email account set up on your device.
      1. Enter the contact’s name, email, phone number, or PIN.
      2. If desired, edit the text of the message.
      3. Tap Send.

        OR


      1. Tap Scan a PIN barcode.
      2. Read the barcode instructions and tap Start Scanning.
      3. When the camera application opens, frame the contact’s barcode.
      4. Press the Trackpad to scan.
    2. Invite Text Messaging Contact: 
      1. Tap Add a contact to text within BBM.
      2. Enter the contact’s phone number.
      3. Enter the contact’s name.
      4. Tap Add Contact.

 

Block contact – Not supported

We’re sorry, but this feature is not available on your device.

 

Delete contact

To delete a contact for BlackBerry Messenger, follow these steps:

 

  1. From the contact list, scroll to the desired contact.
  2. Press the Menu key.
  3. Scroll to and select Delete Contact.
  4. If desired, tap Ignore future invitations to select the check box.
  5. Tap Delete.

 

Log in / log out

To sign in to or out of BlackBerry Messenger, follow these steps:

 

Sign in

 

  1. If necessary, touch the bottom of the Home screen to expand the Applications panel.
  2. Scroll to the All panel and tap the BlackBerry Messenger icon.
  3. If necessary, enter a display name and tap OK.
  4. Select New Contact to enter your information.
    Note: You can also select MyProfile or Select Contact if you have another phone book entry with your desired contact information.
  5. Enter your contact information.
  6. Press the Menu key.
  7. Select Save.

 

Sign out

 

  1. From the contact list, press the Menu key.
  2. Scroll to and select Close.

 

Send message to contact

To send instant messages (IM) to a contact for BlackBerry Messenger, follow these steps:

 

  1. From the contact list, scroll to and select the contact.
  2. Select the desired contact number or method, if necessary.
  3. Enter your message.
  4. Tap Send.

 

Send message to unlisted contact – Not supported

We’re sorry, but this feature is not available on your device.

 

Set / change status

To set or change status for BlackBerry Messenger, follow these steps:

 

  1. From the contact list, press the Menu key.
  2. Scroll to and select View My Profile.
  3. Scroll to and tap Status.
  4. Scroll to and tap one of the following options from the drop-down menu:
    • Available
    • Busy
    • Personalize Status…
  5. If desired, tap Personal Message and enter a message.
  6. Press the Menu key.
  7. Select Save.

 

 

Back to top

 

Google Talk

Add friend

To add a contact for Google Talk, follow these steps:

 

  1. From the Friends list, press the Menu key.
  2. Select Add a Friend.
  3. Enter the desired username.
  4. Tap OK.
    Note: If the friend is not currently in your phone’s contact list, the following message displays: ‘The contact is currently not associated with the main contact list on your device. Select the corresponding contact that you want to link to.' Tap OK.
  5. Scroll to and tap the contact you want to associate with the new friend.

 

OR

 

  1. Tap New Contact to add the friend to your contact list.
  2. Enter information for the new contact (First name, Last name, etc.).
  3. Press the Escape key.
  4. Tap Save.

 

Block friend

To block instant messages (IM) in Google Talk, follow these steps:

 

  1. From the Friends list, scroll to and tap the friend you want to block.
  2. Press the Menu key.
  3. Scroll to and select Block.

 

Delete friend

To delete a contact for Google Talk, follow these steps:

 

  1. From the Friends list, use the Trackpad to scroll to the friend you want to delete.
  2. Press the Menu key.
  3. Scroll to and select Remove.
  4. If desired, select the Block this person? check box.
  5. Tap Delete.

 

Log in / log out

To sign in or out of Google Talk, follow these steps:

 

Sign in

 

  1. If necessary, touch the bottom of the Home screen to expand the Applications panel.
  2. Scroll to the All panel and tap the Instant Messaging icon.
  3. Tap the Talk icon.
  4. Enter your Username.
  5. Enter your Password.
  6. If desired, scroll to and select the following check boxes:
    • Remember password
    • Automatically sign me in
  7. Tap Sign In.

 

Sign out

 

  1. From the Friends list, press the Menu key.
  2. Scroll to and select Sign out.

 

Send message to friend

To send instant messages (IM) to a contact for Google Talk, follow these steps:

 

  1. From the Friends list, scroll to and tap the friend you want to message.
  2. Enter the text of your message.
  3. Press the Menu key.
  4. Select Send.

 

Send message to unlisted friend – Not supported

We’re sorry, but this feature is not available on your device.

 

Set / change status

To set or change your status for Google Talk, follow these steps:

 

  1. From the Friends list, press the Menu key.
  2. Scroll to and select My Details.
  3. Tap Status.
  4. Select the desired status from the drop-down menu.

 

 

Back to top

 

Windows Live Messenger

Add contact

To add a contact for Windows Live Messenger, follow these steps:

 

  1. From the Contact list, press the Menu key.
  2. Scroll to and select Add a Contact.
  3. Enter the contact's e-mail address.
  4. Tap OK.
    Note: If the Windows Live Messenger contact is not currently in your phone’s contact list, the following message displays: ‘The contact is currently not associated with the main contact list on your device. Select the corresponding contact that you want to link to.' Tap OK.
  5. Scroll to and tap the contact you want to associate with the new contact.

 

OR

 

  1. Tap New Contact to add the new contact to your contact list.
  2. Enter information for the new contact (First name, Last name, etc.).
  3. Press the Escape key.
  4. Tap Save.

 

Block contact

To block instant messages (IM) in Windows Live Messenger, follow these steps:

 

  1. From the Contact list, scroll to and tap the contact you want to block.
  2. Press the Menu key.
  3. Tap Block Contact.

 

Delete contact

To delete a contact for Windows Live Messenger, follow these steps:

 

  1. From the Contact list, scroll to and tap the contact you want to delete.
  2. Tap Delete Contact.
  3. If desired, select the Would you also like to block this contact? check box.
  4. Tap Delete.

 

Log in / log out

To sign in or out of Windows Live Messenger, follow these steps:

 

Sign in

 

  1. If necessary, touch the bottom of the Home screen to expand the Applications panel.
  2. Scroll to the All panel and tap the Instant Messaging icon.
  3. Tap the Windows Live Messenger icon.
  4. If prompted, read the License Agreement and tap I Accept.
  5. Enter the first part of your email address.
  6. Tap Domain and select one of the following options from the drop-down menu:
    • @hotmail.com
    • @msn.com
    • @live.com
    • Other: Tap the E-mail address field and enter the full email address.
  7. Enter the password.
  8. If desired, scroll to and select the following check boxes:
    • Save Password
    • Automatic sign-in
  9. Tap Sign In.
  10. Read the Terms of Use.
  11. Scroll to and tap I Accept.

 

Sign out

 

  1. From the Contacts list, press the Menu key.
  2. Scroll to and select Sign out.

 

Send message to contact

To send instant messages (IM) to a contact for Windows Live Messenger, follow these steps:

 

  1. From the Contact list, scroll to and tap the contact you want to message.
  2. Tap Instant Message.
  3. Enter your message.
  4. Press the Trackpad.
  5. Select Send Message.

 

Send message to unlisted contact – Not supported

We’re sorry, but this feature is not available on your device.

 

Set / change status

To set or change status for Windows Live Messenger, follow these steps:

 

  1. From the Contact list, press the Menu key.
  2. Scroll to and select My Info.
  3. Tap Status.
  4. Select the desired status from the drop-down menu.

 

 

Back to top

 

Yahoo! Messenger

Add contact

To add a contact for Yahoo! Messenger, follow these steps:

 

  1. From the Contact list, press the Menu key.
  2. Scroll to and select Add a Contact.
  3. Enter the contact's Messenger ID.
  4. If desired, enter a message to send to the contact.
  5. Tap OK.
    Note: If the Yahoo Messenger contact is not currently in your phone’s contact list, the following message displays: ‘The contact is currently not associated with the main contact list on your device. Select the corresponding contact that you want to link to.' Tap OK.
  6. Scroll to and tap the contact you want to associate with the new contact.

 

OR

 

  1. Tap New Contact to add the new contact to your contact list.
  2. Enter information for the new contact (First name, Last name, etc.).
  3. Press the Escape key.
  4. Tap Save.

 

Block contact

To block instant messages (IM) from contacts who are not in your Yahoo! Messenger list, follow these steps:

 

  1. From the Contact list, press the Menu key.
  2. Scroll to and select Ignore a User.
  3. Enter the ID of the contact you want to block.
  4. Tap OK.

 

Delete contact

To delete a contact for Yahoo! Messenger, follow these steps:

 

  1. From the Contact list, scroll to and touch and hold the contact you want to delete.
  2. Tap Delete Contact.
  3. If desired, select the Would you also like to block this contact? check box.
  4. Tap Delete.

 

Log in / log out

To sign in to or sign out of Yahoo! Messenger, follow these steps:

 

Sign in

 

  1. If necessary, touch the bottom of the Home screen to expand the Applications panel.
  2. Scroll to the All panel and tap the Instant Messaging icon.
  3. Tap the Yahoo! Messenger icon.
  4. Enter your Yahoo! ID email address.
  5. Enter the Password.
  6. If desired, scroll to and select the following check boxes:   
    • Remember my ID & password
    • Sign in automatically
    • Sign in as invisible to everyone
  7. Tap Sign In.

 

Sign out

 

  1. From the Contact list, press the Menu key.
  2. Scroll to and select Sign Out.

 

Send message to contact

To send instant messages (IM) to a contact for Yahoo! Messenger, follow these steps:

 

  1. From the Contact list, scroll to and tap the contact you want to message.
  2. Enter your message.
  3. Press the Menu key.
  4. Select Send.

 

Send message to unlisted contact

To send instant messages (IM) to somebody who is not on your contact list for Yahoo! Messenger, follow these steps:

 

  1. From the Contact list, press the Menu key.
  2. Scroll to and select Send Message To….
  3. Enter the Yahoo! Messenger ID of the user you want to message.
  4. Tap OK.
  5. Enter your message.
  6. Press the Menu key.
  7. Select Send.

 

Set / change status

To set or change status for Yahoo! Messenger, follow these steps:

 

  1. From the Contact list, press the Menu key.
  2. Scroll to and select My Details.
  3. Tap Status.
  4. Select the desired status from the drop-down menu.

 

 

Back to top

 

Social Networking – Basic settings

Available apps

To learn about available social networking apps, refer to the following:

 

Social Feeds app

 

The Social Feeds app allows you to view feeds and updates from your BlackBerry Messenger, Google Talk, Windows Live Messenger, Yahoo! Messenger, Facebook, and Twitter accounts all in one place, as well as view RSS feeds and podcasts of your choice.

 

Facebook app

 

The Facebook app allows you to view feeds and updates from your Facebook account.

 

Twitter app

 

The Twitter app allows you to view feeds and updates from your Twitter account.

 

Add accounts

To add social networking accounts to the Social Feeds app, follow these steps:

 

  1. If necessary, touch the bottom of the Home screen to expand the Applications panel.
  2. Scroll to the All panel and tap the Social Feeds icon.
  3. Press the Menu key.
  4. Scroll to and select Options.
  5. Tap Integrated Applications.
  6. Tap to select (turn on) the check box for each social networking account you want to add.
  7. Press the Menu key.
  8. Select Save.

 

Delete accounts

To delete social networking accounts from the Social Feeds app, follow these steps:

 

  1. If necessary, touch the bottom of the Home screen to expand the Applications panel.
  2. Scroll to the All panel and tap the Social Feeds icon.
  3. Press the Menu key.
  4. Scroll to and select Options.
  5. Tap Integrated Applications.
  6. Tap to deselect (turn off) the check box for each social networking account you want to delete.
  7. Press the Menu key.
  8. Select Save.

 

Update your status

To update your status on the Social Feeds app, follow these steps:

 

  1. If necessary, touch the bottom of the Home screen to expand the Applications panel.
  2. Scroll to the All panel and tap the Social Feeds icon.
  3. Press the Menu key.
  4. Select New Post.
  5. Tap to select (turn on) the check box for each account you want your post to go to.
  6. Tap the message field and enter the text of your message.
  7. Tap the Post icon.
  8. Tap OK.

 

View accounts

To view social networking accounts in the Social Feeds app, follow these steps:

 

  1. If necessary, touch the bottom of the Home screen to expand the Applications panel.
  2. Scroll to the All panel and tap the Social Feeds icon.

 

 

Back to top

 

Social Networking – Facebook

Alerts / notifications

To check alerts / notifications on Facebook, follow these steps:

 

  1. If necessary, touch the bottom of the Home screen to expand the Applications panel.
  2. Scroll to the All panel and tap the Facebook icon.
  3. If necessary, log in to your Facebook account.
  4. On any Facebook screen, scroll to and select facebook in the upper left-hand corner of the screen.
  5. Scroll to and select Notifications.

 

Comments

To view page comments on Facebook, follow these steps:

 

  1. If necessary, touch the bottom of the Home screen to expand the Applications panel.
  2. Scroll to the All panel and tap the Facebook icon.
  3. If necessary, log in to your Facebook account.
  4. Scroll down to view comments.

 

Search Friends

To search friends on Facebook, follow these steps:

 

  1. If necessary, touch the bottom of the Home screen to expand the Applications panel.
  2. Scroll to the All panel and tap the Facebook icon.
  3. If necessary, log in to your Facebook account.
  4. Press the Menu key.
  5. Select Search Facebook.
  6. Enter the name you want to search for.
  7. Tap the Search icon.

 

Inbox

To check your inbox on Facebook, follow these steps:

 

  1. If necessary, touch the bottom of the Home screen to expand the Applications panel.
  2. Scroll to the All panel and tap the Facebook icon.
  3. If necessary, log in to your Facebook account.
  4. On any Facebook screen, scroll to and select facebook in the upper left-hand corner of the screen.
  5. Scroll to and select Messages.
  6. Scroll down to view your messages.

 

Log in / out

To log in to or out of Facebook, follow these steps:

 

Log in

 

  1. If necessary, touch the bottom of the Home screen to expand the Applications panel.
  2. Scroll to the All panel and tap the Facebook icon.
  3. Enter your email address in the Email field.
  4. Enter your password in the Password field.
  5. Tap Login.
  6. If prompted, scroll to and enable any or all of the following options:
    • BlackBerry Messages application
    • BlackBerry Calendar application
    • BlackBerry Contacts application
    • Update existing photos in your BlackBerry contacts list with Facebook friend profile photos
  7. Tap Next.
  8. If prompted, scroll to and edit the following options:   
    • Facebook notifications
    • Email Notification
    • Check for new Feeds
  9. Tap Save.

 

Log out

 

  1. From any Facebook screen, press the Menu key.
  2. Scroll to and select Options.
  3. Tap Logout.

 

View

To view your friends on Facebook, follow these steps:

 

  1. If necessary, touch the bottom of the Home screen to expand the Applications panel.
  2. Scroll to the All panel and tap the Facebook icon.
  3. If necessary, log in to your Facebook account.
  4. On any Facebook screen, scroll to and select facebook in the upper left-hand corner of the screen.
  5. Scroll to and select Friends.
  6. Scroll down to view your friends.

 

 

Back to top

 

Social Networking – MySpace – Not Supported

We’re sorry, but this feature is not available on your device.

 

 

Back to top

 

Social Networking – Twitter

Follow / stop following

To start or stop following users on Twitter, follow these steps:

 

Follow

 

  1. If necessary, touch the bottom of the Home screen to expand the Applications panel.
  2. Scroll to the All panel and tap the Twitter icon.
  3. If necessary, log in to your Twitter account.
  4. From any Twitter screen, tap the Search icon.
  5. Enter a username, business, e-mail address, URL, or search text.
  6. Tap the type of search you want.
  7. Locate the person or site you want to follow.
  8. Press the Menu key.
  9. Scroll down and tap Follow.

 

Stop following

 

  1. If necessary, touch the bottom of the Home screen to expand the Applications panel.
  2. Scroll to the All panel and tap the Twitter icon.
  3. If necessary, log in to your Twitter account.
  4. From any Twitter screen, press the Menu key.
  5. Scroll to and select My Profile.
  6. Tap Following.
  7. Tap the person or site you want to stop following.
  8. Scroll down and tap Unfollow.
  9. Tap Unfollow again.

 

Log in / out

To log in to or out of Twitter, follow these steps:

 

Log in

 

  1. If necessary, touch the bottom of the Home screen to expand the Applications panel.
  2. Scroll to the All panel and tap the Twitter icon.
  3. Enter your username in the Username field.
  4. Enter your password in the Password field.
  5. Tap Sign in.

 

Log out

 

  1. From any Twitter screen, press the Menu key.
  2. Scroll to and select Options.
  3. Tap Sign out.

 

Delete Tweet message

To delete a Tweet message, follow these steps:

 

  1. If necessary, touch the bottom of the Home screen to expand the Applications panel.
  2. Scroll to the All panel and tap the Twitter icon.
  3. If necessary, log in to your Twitter account.
  4. Scroll to and tap the tweet you want to delete.
  5. Tap the Trash Can icon.
  6. Tap Delete.

 

Leave Tweet message

To update a Twitter alert by leaving a Tweet message, follow these steps:

 

  1. If necessary, touch the bottom of the Home screen to expand the Applications panel.
  2. Scroll to the All panel and tap the Twitter icon.
  3. If necessary, log in to your Twitter account.
  4. From any Twitter screen, tap Compose Tweet.

 

OR

 

  1. Press the Menu key and select Compose Tweet.
  2. Enter the text of your tweet.
  3. Tap Tweet.

 

View or edit Profiles

To view or edit your profile, follow these steps:

 

  1. If necessary, touch the bottom of the Home screen to expand the Applications panel.
  2. Scroll to the All panel and tap the Twitter icon.
  3. If necessary, log in to your Twitter account.
  4. From any Twitter screen, press the Menu key.
  5. Select My Profile.

 

View friends profile

To view a friend’s profile, follow these steps:

 

  1. If necessary, touch the bottom of the Home screen to expand the Applications panel.
  2. Scroll to the All panel and tap the Twitter icon.
  3. If necessary, log in to your Twitter account.
  4. From any Twitter screen, press the Menu key.
  5. Select My Profile.
  6. Tap Following.
  7. Scroll to and tap the friend whose profile you want to view.
  8. Scroll down and view the friend’s profile information.

 

 

Back to top

 

Change Text entry and choose input mode options

There are multiple methods to enter text into text fields using both the physical keyboard and the virtual (on-screen) keyboard.

 

Text entry modes

To switch between text entry modes, follow these steps:

 

  1. If necessary, touch the bottom of the Home screen to expand the Applications panel.
  2. Scroll to the All panel and tap the Options icon.
  3. Tap Typing and Language.
  4. Tap Typing.
  5. Tap Style and select from the following options:
  6. Direct – physical keyboard and virtual (on-screen) keyboard
  7. No suggestions are made as you type.
  8. Predictive – physical keyboard and virtual (on-screen) keyboard
  9. Suggested words are displayed as you type.
  10. If desired, tap Advanced Style Options and select or deselect the following options:
    • Spelling—suggests alternate spellings
    • Compound Words—suggests longer words first
    • Typing—adds new words to your dictionary
    • Names—learns the names of your contacts
    • Email—learns from received email messages
  11. Corrective – virtual (on-screen) keyboard only
  12. Suggested corrections are displayed as you type.
  13. If desired, tap Advanced Style Options and select or deselect the following options:
    • Ignore Case—suggests alternate spellings for word case
    • Ignore Acronyms—suggests alternate spellings for acronyms
    • Ignore Words With Numbers—suggests alternate spellings for words with numbers
    • Minimum Sized Word To Check—specifies the smallest word to check
  14. Press the Menu key.
  15. Select Save.
  16. If necessary, press the Menu key again.
  17. Select Save.

 

Direct mode

To enter text using direct mode, follow these steps:

 

  1. Separately press each letter of a word.
  2. Press the Space key between words.

 

Predictive mode

To enter text using predictive text mode, follow these steps:

 

  1. As you press keys to enter text in a text input field, the phone predicts the word.
  2. If the predicted word is the word you want, press the Enter key and begin the next word. Otherwise, continue entering the word you want or tap one of the other predictions (if present).

 

Corrective mode – virtual (on-screen) keyboard only

To enter text using corrective text mode, follow these steps:

 

  1. As you press keys to enter text in a text input field, the phone corrects words that don’t match its dictionary.
  2. If the corrected word is the word you want, press the Enter key and begin the next word. Otherwise, continue entering the word you want or tap one of the other predictions (if present).

 

Copy, cut, and paste

To cut, copy, or paste text in a text field or message, follow these steps:

 

  1. From any message or text entry field, press and hold the Shift key.
  2. Scroll the Trackpad to highlight the text you want.
  3. Press the Menu key.
  4. Select Copy or Cut.
  5. Scroll the Trackpad to where you want to paste the text.
  6. Press the Menu key.
  7. Select Paste.

 

Delete text

To delete or erase text from a text field or message, follow these steps:

 

  1. With the cursor positioned in any text entry field, press the del key.

 

OR

 

  1. With the cursor positioned in any text entry field, press and hold the Shift key.
  2. Scroll the Trackpad to highlight the text you want.
  3. Press the del key.

 

Enter symbols and numbers

To insert punctuation, numbers, and symbols while entering text on your phone, follow these steps:

 

Insert a plus sign

 

  1. To add a plus sign to a phone number, press the letter O key.
  2. To add a plus sign to a text field, press the alt key and the letter O key.

 

Insert an at symbol (@)

 

  1. To add an at symbol (@) to an email address, press the space key.
  2. To add an at symbol (@) to a text field, press the alt key and the P key.

 

Insert a period (.)

 

  1. To add a period (.) to an email address, press the space key.
  2. To add a period (.) to a text field, press the alt key and the M key.

 

Insert a hyphen

 

  1. Press the alt key and the I key.

 

OR

 

  1. Press the sym key.
  2. Press the sym key again.
  3. Scroll to the Hyphen key.
  4. Press the Trackpad.

 

Insert an accented or special character

 

  1. Press and hold the letter key (for example, N).
  2. Scroll the Trackpad until the character you want appears (for example, ñ).
  3. Release the letter key.

 

 

Back to top

 

Text to speech – Not supported

We’re sorry, but this feature is not available on your device.

 

 

Back to top

 

DOC-31395