Using standard 5-pin USB cables to charge the Amaze 4G can cause damage to the charging port, if inserted incorrectly (i.e. upside down, forced in, bent when inserted, etc.).
The Amaze 4G may not charge with a non-HTC USB cable. You must use the 12-pin USB cable that is supplied with the Amaze 4G.
- The supplied 12-pin USB cable is designed to be inserted one way, will hold securely, and will not damage the charging port on the device.
- The device may not charge with third-party USB cables.
- Using a 5-pin USB cable will damage the charging port when incorrectly inserted causing the port to no longer accept the supplied 12-pin connector.
- You must use the supplied 12-pin HTC USB cable to charge or transfer data. The port is designed for a 12-pin cable.
Note: Using other cables is not supported. Any damage caused to the device as a result of using third-party cables is not supported.