Obtain a copy of a previous bill

For your convenience, there are a few ways for you to access copies of previous bills:

  • Your last 12 statements are available for printing on My T-Mobile.
  • Your most recent bill may be requested through the automated system by dialing 611.
  • Copies of your last three statements are free and available at any T-Mobile-owned retail store with a government-issued photo ID.
  • Based on your account type, Customer Care will provide one free reprint per calendar year. Each additional copy will be assessed a $5 fee.



  • Paperless Billing customers are ONLY eligible for bill reprints if the statement is no longer available on My T-Mobile.
  • Bill reprints are not permitted through Customer Care if you've changed your address in the last 30 days.
  • For your confidentiality, reprints cannot be faxed or emailed.


For reprints older than 12 months:

  • You must contact Customer Care.
  • Billing statements are only available for up to seven years.


To get a previous bill from the last 12 months, perform the following steps:


  1. Log in to My T-Mobile.
  2. Under Manage, select Billing & Payments.

   3. Navigate to the bill you would like to view using the right arrow, then select View bills.






     4. Select Print format to open your bill in a printer friendly version.




      5. Click Print.