The phone cannot send or receive MMS messages over a Wi-Fi connection. It displays the following errors:
- Error: ‘Failed to download’ when trying to receive messages
- Error: ‘Unable to send message’ when trying to send a message
- Check software version, see Check software version - T-Mobile myTouch 3G Slide.
Important: If the phone has not been upgraded to Android 2.2 (Froyo), then see: Software upgrade to Android 2.2 (Froyo) information - myTouch 3G Slide.
- If you have not downloaded the update or continue to see the issue, temporarily turn off Wi-Fi to send and receive MMS messages.