Find answers to commonly asked questions about international roaming.
How do I access voicemail while roaming?
If you check voicemail from your phone while roaming, you'll be charged for roaming and long distance, as follows:
- Domestic GSM Roaming: $0.49/minute airtime + $0.20/minute for domestic long distance International GSM Roaming
- International GSM Roaming: Airtime rates will vary depending on the country in which you are roaming. For more information on international roaming and pricing, go to International Services.
Options when calling
There are multiple ways to call your voice mail while roaming:
- Option 1 is the primary method and should always be used first.
- Options 2 and Option 3 should only be used when Option 1 is not successful.
Long distance fees will apply for the duration of the call.
Calling voicemail from your mobile phone
To call voicemail from your mobile phone, perform the following steps:
Calling voicemail from a landline
You will be billed applicable long distance fees from the landline carriers in the area you are located.
T-Mobile will not credit these landline charges. To call voicemail from a landline, perform the following steps:
Note: If your handset is powered on and/or you are registered on another mobile company’s network, please be aware that call delivery fees will apply. To avoid these fees, power off your handset before calling your mobile number from a landline. Even then, it may take up to an hour for the mobile company to drop your registration.
Calling voicemail from a landline by dialing
You will be billed applicable long distance fees from the landline carriers in the area you are located. T-Mobile will not credit these landline charges.
Note: You will be required to type your mobile number.
To call voicemail from a landline by dialing 1-805-MESSAGE, perform the following steps: