'Initialization failed' error: All BlackBerry phones

To resolve the error: 'Initialization failed', follow these steps:


  1. Remove the battery and SIM card.
  2. Inspect the SIM for any possible damage.
  3. Re-insert the SIM card.
  4. If the issue persists, test the SIM card in another BlackBerry of the same model if available.
    • If you cannot test the SIM, replace the SIM card.
    • If the SIM does not work in the other BlackBerry, replace the SIM card.
    • If the SIM works in the other BlackBerry, continue to the steps below.
  5. If the issue still persists, reload the device software.