Find answers to commonly asked questions about Lookout Mobile Security Premium.
How do I get the Lookout Mobile Security Premium application on my phone?
The Lookout app is already pre-loaded on most T-Mobile Android phones. To open the app, simply find the Lookout app icon on your phone and tap it. The application is also available to download from Google Play or the Apple App Store.
For more information, you can read about the Lookout Mobile Security app features, various how-tos, and troubleshooting steps.
How much does Lookout Mobile Security Premium cost?
Lookout Mobile Security Premium costs $4 a month. You can manage up to 3 devices on one account, which is a little over $1 per device.
How do I find my lost phone, lock my phone, or wipe data from my lost phone using Lookout Mobile Security Premium?
To locate, lock, or wipe your phone, log into Lookout.com. For more information on finding a lost or stolen phone, locking your phone, or wiping data, you can read the how-tos and troubleshooting for the Lookout Mobile Security app.
Can I locate my phone if I lose it outside of the United States?
Lookout requires a data or WiFi connection to locate your phone. If you're able to make a phone call or connect to the Internet from your phone, Lookout will be able to locate it.
How do I receive additional support?