Software upgrade to Android 2.3.3 (Gingerbread) - T-Mobile G2

On  July 27, T-Mobile G2 devices will begin to receive an Over-The-Air (OTA) update to Android 2.3.3 (Gingerbread). The update will roll out to customers in waves over the coming weeks.


The update provides the following enhancements and improvements.


  • New features:
    • Android  2.3.3 (Gingerbread)
    • Tell HTC app
    • Google Books added
    • Notification bar color scheme is changed to black
    • New battery indicator, phone, and web icons
    • Color-coded network icon and signal indicator added. Green when connected to Google  servers. Grey when not connected.
    • Pressing the power key while on a call disables the proximity sensor
  • Improvements:
    • Wi-Fi calling improvements
    • New SMS and email notification improvements
    • Improvements to sending MMS from the Gallery


Your phone will show a notification when you have received the update. Alternately, to check if your phone has the update, follow these steps:


  1. From Home screen, press the Menu key.
  2. Tap Settings.
  3. Tap About Phone.
  4. Tap System Updates.


Important: Do NOT call T-Mobile to receive the update before September 1. The timeline for receiving the OTA cannot be expedited. T-Mobile cannot manually push the software to customers who ask to receive it.


Software upgrades at retail stores


Beginning August 6, you will be able to go to  a T-Mobile retail store to update your T-Mobile G2 to the most recent software version. This helps if you have not gotten the Over-The-Air (OTA) update. 


If the OTA fails, here is what to expect at the retail store:


  • Updating at the store can erase all the data on the device. The SD card will not lose data.
    Back up your data, synchronize your contacts to Google or T-Mobile Backup, and  write down the names of all the applications you will want to re-install.
  • The update can take up to 30 minutes to complete.
  • The update requires that your phone has over 50% battery life at the store.
  • The rep at the retail store will:
    1. Remove your personal SD card.
    2. Insert a software update SD card.
    3. Wait for the update to download and install on the device.
    4. Remove the software update SD card.
    5. Insert your personal SD card again.