T-Mobile provides the following payment options for our customers:
Set up your account to make automatic monthly payments using an electronic check or credit card.
To set up or manage EasyPay, refer to the following links:
To make a payment using an electronic check, perform the following steps:
- Log in to My T-Mobile.
- After logging in to My T-Mobile, under Manage, click Billing & Payments.
- Click the Make a payment button or the Pay your bill link on the left side of the screen.
- Select the amount you would like to pay under the Payment amount section.
- Click the radio button next to Checking account.
- Enter the checking account information required, and click Next to continue.
NOTE: If you click the box to sign up for EasyPay, you will be enrolled in automatic payment service.
- A confirmation page will appear to confirm the changes. Read and review the terms and conditions to complete the transaction.
To make a payment using a credit card, perform the following steps:
- Log in to My T-Mobile.
- After logging in to My T-Mobile, click the Make a payment button on the top right side of the home page.
- Select the amount that you would like to pay in this transaction.
- From the Payment method section, click to select the radio button next to ATM/debit or credit card, and enter the required information.
- Click Next to move to the next screen. Confirm the payment when finished.
NOTE: T-Mobile Gift Cards are not permitted for use with the EasyPay service.
To locate a payment center, perform the following steps:
- Access the Store Locator.
- From Find a T-Mobile Retail Store, within the Select a location type drop-down menu, select Payment center locations.
- Enter the address information and select submit.
NOTE: The Store Locator will find the closest payment centers to your address location.
To make a payment through the mail, refer to the addresses below:
|Choose the location closest to your billing address:|
PO Box 742596
Cincinnati, OH 45274-2596
PO Box 51843
Los Angeles, CA 90051-6143
PO Box 790047
St. Louis, MO 63179-0047
PO Box 660252
Dallas, Texas 75266-0252
NOTE: An account number must be referenced on all payments in order to post properly. We will process payments within 24 - 48 hours of receipt. Mailing time will vary.
You can make a payment through our automated phone system, or by speaking to a Customer Care representative by dialing 611 or 1-877-453-1304. All payments made with a Customer Care representative will have a $5.00 processing fee.