Pay your T-Mobile bill

    Learn the various ways to pay your T-Mobile bill.

     

     

     

     

    Pay your bill online

    1. Log in to My T-Mobile.
    2. Click BILLING.
    3. Click the PAY BILL button and complete the required fields to process your payment.

     

    Things to keep in mind:

     

    • You will be able to save payment information for future use. If there is a problem with your stored payment information, remove the account and use the correct information to process the payment.
    • My T-Mobile does not accept credit cards with an international ZIP code.
    • Remember to enter the decimal point in the amount you want to pay (Example: $100.00). Make sure you complete the Name on card and Card number fields to validate the card before filling in the CVV field. Once the card and CVV is validated, the expiration month/year fields will populate.
    • Payments usually post immediately. If your payment hasn't posted within 2 hours, contact T-Mobile Customer Service.
    • To make a payment online using your bank's bill payer site, use the address on your remittance slip if your bank doesn't automatically recognize T-Mobile as a payee.

       

       

      Pay over the phone

      You can make a payment through the automated phone system, or by contacting a Customer Service rep. To make a payment this way, you'll need to be the billing responsible party or an authorized user. Just dial 611 from your T-Mobile phone or call 1-877-746-0909.

       

      There's no additional charge if you make a payment using our automated phone system, which is available 24 hours a day, 7 days a week.

       

      You can also make a payment with one of our Customer Service representatives who are available 6 a.m. to 10 p.m., 7 days a week. All payments made with a rep will have a $5 processing fee that will appear on your next bill.

       

       

      Set up automatic payments with EasyPay

      EasyPay is a service that allows you to set up automatic monthly payments using an electronic check, ATM card, debit card, or credit card. Find out how to sign up for EasyPay.

       

      EasyPay payments are automatically deducted each month approximately three days before your due date.

       

       

      Pay toward your EIP balance

      1. Log in to My T-Mobile.
      2. Click BILLING.
      3. Under Equipment Installment Plan (EIP) click View Details.
      4. Click Make a payment and follow the instructions to make an EIP payment.

       

       

      Other payment options

      • In-store payments: To make a payment at a T-Mobile store, use the Store Locator to look for Payment center locations.
      • Mailed payments: To mail your payment, send your check or money order to the address closest to you:

       

      T-Mobile

      PO Box 51843

      Los Angeles, CA 90051-6143

      T-Mobile

      PO Box 790047

      St. Louis, MO 63179-0047

       

      T-Mobile

      PO Box 660252

      Dallas, TX 75266-0252

       

      T-Mobile

      PO Box 742596

      Cincinnati, OH 45274-2596

       

      • Payment arrangements: If you're having trouble making a payment, read about how to set up a payment arrangement.
      • Schedule a payment: We want to help you plan ahead by offering you the chance to schedule a payment on or before your due date.
      • Final payments: You can make your last payment by mail, over the phone, or at a retail location.

       

       

       

      Related pages

       

      Pay your bill

      Payment FAQs

      Set up a payment arrangement

      Schedule a payment

      View payment history