Text & picture messaging FAQs

Find answers to commonly asked questions about text messaging (SMS) and picture messaging (MMS).

 

 

 

Text messaging FAQs

How do I write and send a text message from my T-Mobile phone?

You can find steps to do this in Phones & Devices.

 

 

 

 

How can I block text messages?

You can add the Message Blocking service to your account. To block messages, see Message Blocking.

 

 

 

 

What should I do if I receive spam text messages on my wireless phone?

Please follow the steps in What should I do if I receive spam text messages on my wireless phone?

 

 

 

 

Why am I being billed for unwanted text messages?

When a text message is received on your T-Mobile phone, you will be charged for the message. To block messages, see Message Blocking.

 

 

 

 

How do I set up a ringtone for text messages?

You can find steps to do this in Phones & Devices.

 

 

Picture messaging FAQs

What does a picture message look like?

Depending on your phone, a picture message appear as either a single slide or as multiple slides with pictures, text, video, and sound.

 

 

 

 

Do I need to add this service to my line to use it?

No. Simple Choice Plans include unlimited text and picture messaging.

 

 

 

 

Is there a limit to how many messages I can send per month?

Simple Choice offer unlimited text and picture messaging. Older plans may include a monthly allotment of messages (text, picture, video, and IM). You can check your monthly allotment by logging into My T-Mobile and visiting the PLAN section.

 

 

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