Make yourself the Primary Account Holder for a multiline account

Being the Primary Account Holder on a multiline account allows you to do the following:

 

  • Set online access permissions for the other people on your account.
  • Choose how much information other people on your account can see in areas such as Billing.
  • Manage the ability of other people on the account to make changes to their rate plans, services, or other options.

 

NOTE: These online account management features are currently not available for business, government, and Monthly4G customers.

 

To establish yourself as the Primary Account Holder for your account, follow these steps:

 

  1. Go to My T-Mobile and log in.
  2. Click MY PROFILE.
  3. Under the Account Permissions tab, complete the instructions to enroll yourself as the Primary Account Holder.
    NOTE: Once you are granted Primary Account Holder permissions, you can make changes for all lines on the account.