Being the Primary Account Holder on a multiline account allows you to do the following:
- Set online access permissions for the other people on your account.
- Choose how much information other people on your account can see in areas such as Billing.
- Manage the ability of other people on the account to make changes to their rate plans, services, or other options.
Note: These online account management features are currently not available for business, government, and Monthly4G customers.
To establish yourself as the Primary Account Holder for your account, follow these steps:
- Go to My T-Mobile and log in. For more information, go to Log in to My T-Mobile.
- Click MY PROFILE.
- Under the Account Permissions tab, complete the instructions to enroll yourself as the Primary Account Holder.
Note: Once you are granted Primary Account Holder permissions, you can make changes for all lines on the account.