What is Wi-Fi Calling?
Wi-Fi Calling is a free feature for T-Mobile customers with a Wi-Fi capable phone. Wi-Fi Calling is an excellent solution for coverage issues in and around the home or wherever cellular coverage is limited. Minutes used while connected to the Wi-Fi network count against available rate plan minutes.
Note: To avoid international data roaming fees when using Wi-Fi calling when outside the United States, the Data Roaming feature on your device must be turned off.
What are the benefits of Wi-Fi Calling?
The benefits of Wi-Fi Calling include the following:
- Wi-Fi Calling provides a coverage option to improve upon your current in-home coverage experience
- Wi-Fi Calling works anywhere there is an open Wi-Fi signal available
Keeps you connected to those who matter most:
- Provides the coverage you need at the price you want
- No extra fees for improved coverage
Supported by T-Mobile:
- Supported by T-Mobile’s world-class customer service
How does Wi-Fi Calling differ from T-Mobile @Home and Unlimited HotSpot Calling?
See the table below for differences between Wi-Fi Calling and T-Mobile @Home and Unlimited HotSpot Calling:
@Home/Unlimited HotSpot Calling
Wi-Fi Calling with Hand-Off
Wi-Fi Calling without Hand-Off
Ability to send/receive SMS and MMS, and access Web2go over Wi-Fi. Call connectivity is maintained when moving between GSM and Wi-Fi networks.
Ability to send/receive SMS and MMS over Wi-Fi. Call connectivity is not maintained when moving between GSM and Wi-Fi networks.
Customers with these grandfathered add-on SOCs for unlimited calls made over Wi-Fi will continue to receive benefits of the features.
Customers are billed according their Rate Plan and Feature buckets.
Available on the following devices:
Select new Android devices will have Wi-Fi Calling client preloaded.
Note: The client will not be available for download from the Android Marketplace.
How much does Wi-Fi Calling cost?
Wi-Fi Calling uses included minutes in your regular monthly plan and has no monthly cost.
What equipment do I need to use Wi-Fi Calling?
To use Wi-Fi Calling, you will need the following equipment:
- A Wi-Fi Calling capable device
- Wi-Fi Internet access
- Broadband Internet Service
- Wireless Router (does not need to be T-Mobile branded)
How do I set up Wi-Fi Calling on my phone?
To set up Wi-Fi calling on your phone, click Phone and Device Support and navigate to the common procedures for your phone or device.