Software versions & updates: BlackBerry Bold 9700

    Understanding the Update

    The BlackBerry Bold 9700 currently has a software update to BlackBerry OS 6.0.

    A data plan is required to complete this update.

     

    Software version
    • Check the Software version:
      • From the Home screen, press and hold the Alt key while entering the letters ESCR.
        • Note: The 'Help Me!' screen displays.
      • View the software version next to App Version.

     

    New Features & Improvements

    The BlackBerry OS 6 software version 6.0.0.706 resolves intermittent issues with calling and internet access.

     

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    Help & How To

    Software version

     

    How to check the software version

     

    To find the software version on your phone, follow these steps:

     

    1. From the Home screen, press and hold the Alt key while entering the letters ESCR.
      Note: The 'Help Me!' screen displays.
    2. View the software version next to App Version.

     

     

    Manually Update via a computer

    You can update your device software through your computer, even if you have not received the Over the Air notification. To download or check for updates, refer to these documents:

     

     

    Support Videos

     

    Help

    If you are experiencing any difficulty completing the software update after receiving the OTA notification, contact Customer Care for further assistance.

     

     

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