Pay in Advance (prepaid) Customer Service

Find customer service support for your Pay in Advance (prepaid) account here!



Online convenience

You can check your usage, change your plan, and more. Just log in to My T-Mobile.



Get help from other customers

Ask questions and get help from other T-Mobile customers on our Support Community.



Live Chat with a Customer Service specialist

Have questions? Get help in real time with T-Mobile Live Chat.



Contact Customer Service



Refill your account

Using a credit card, debit card, or electronic check: