Check Minutes, Balance, Web, and Message Usage from your Device

We know you may not have time to keep track of every minute you spend on the phone. That's why wherever you are, we make it easy for you to find out basic information about your current rate plan usage. Simply dial the numbers below from your T-Mobile device and receive the information free of charge.

 

Note: You can also find rate plan information via My T-Mobile and t-zones®.

 

 

Check Balance: #BAL# / #225#

 

  • Provides the following details:
    • Last payment amount
    • Last payment date
    • Balance in full
    • Past due balance (if any)
  • From My T-Mobile: in the My Bill box, view the Current Amount Due.

 


Check Minute Usage: #MIN# / #646#

 

  • Provides the following details:
    • Current minute usage
    • Bill cycle close date
  • Minutes used while on another carrier's network may not be included since these may take up to 30 days to transfer from their system to T-Mobile.
  • Usage balances may display incorrectly when rate plans are changed in the middle of a billing cycle.


 

Check Message Usage: #MSG# / #674#

 

  • Provides the following details:
    • Current message usage
    • Messages remaining
  • This service only provides text message usage. Picture message usage is not included.
  • Pooled text usage reflects the shared message balance along with the individual message balance.
  • Messages used while on another carrier's network may not be included since these may take up to 30 days to transfer from their system to T-Mobile.
  • If you change your mobile number during your bill cycle, the message will only display information for your new number.

 

 

Check Web Usage: #WEB# / #932#

 

  • Provides the following details:
    • Current web usage
    • Megabytes (MBs) used
    • Balances
    • Bill cycle close date
  • T-Mobile Monthly4G customers without data plans and Take Control customers are unable to use check their .
  • Data used while on another carrier's network may not be included. This usage may take up to 30 days to transfer from their system to T-Mobile.