Check your usage

    Learn how to check your usage. Use the steps on this page to check your balance, data, minutes, and text messages for free. A usage alert will be sent when you've reached 80% of your minute, message, or data usage. Another alert will be sent when you've reached 100%.

     

     

     

    To check your usage:

     

    • Check your balance: Enter #BAL# (#225#) and send the call.
      • If you want to check your prepaid balance, enter #999# and send the call.
    • Check your minutes: Enter #MIN# (#646#) and send the call.
      • If you have a prepaid account and want to check your remaining minutes, enter #999# and send the call. Minutes when roaming may take up to 30 days to post.
      • Available minutes may appear to be incorrect if your plan changed in the middle of a billing cycle
    • Check your text messages: Enter #MSG# (#674#) and send the call.
      • For pooled accounts, text usage reflects the shared messages as well as message usage for your line.
      • Messages used when roaming may take up to 30 days to post.
      • If you changed your mobile number during your bill cycle, only usage for your new number will display.
    • Check your data usage. Enter #WEB# (#932#) and send the call.
      • Web usage when roaming may take up to 30 days to post.
    • Check your usage on My T-Mobile: Once logged in to My T-Mobile, click USAGE.
      • For shared plans, click View Shared Usage Details to view usage for all lines. To see usage for a specific line, click the number of minutes under the MINUTES column.