How to perform a master reset
A hard reset restores the original factory settings and erases sound, display, and phone settings. To perform a hard reset, follow these steps:
- From the main screen, select Menu.
- Scroll to and select Settings.
- Scroll to and select Phone settings.
- Scroll to and select Security.
- Scroll to and select Reset.
- Select All.
- Select Reset.
- Select Yes.
- Enter 00000000 (default is 8 zeros).
- Select OK.