Learn how to use voicemail. See the how tos below, or you can download the voicemail menu options attachment.
If you're looking for how to access your voicemail on My T-Mobile – including how to download a voicemail message to your computer or how to send your voicemail to an email address – read How to use voicemail on My T-Mobile.
To check your voicemail messages, press and hold the 1 from your phone's dialpad to call and connect to voicemail.
To change your voicemail greeting, follow these steps:
To change your password, follow these steps:
By default, you won't be asked for your password when checking your voicemail from your phone. If you have your outgoing caller ID blocked, you'll be required to enter your password when you call your voicemail from your phone. This is for the security of your account, since the voicemail system doesn't recognize your mobile number when it's blocked. T-Mobile recommends that you turn on your voicemail password for added security.
To save voicemail messages, follow these steps:
Pay in Advance (Prepaid)
Visual Voicemail & VTT
Number of messages you can keep
Days until unplayed messages are deleted
Days until played messages are deleted
If you have an Android phone with Visual Voicemail (VVM), you can also download voicemail messages to a memory card. To do this, open the message, press menu, and select Save message to. Your message will be downloaded to the VVM folder on your memory card.
To set up your voicemail for the first time, follow these steps:
To check your voicemail messages on My T-Mobile, follow the steps here: How to use voicemail on My T-Mobile
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