Read your bill

This article covers the basic sections of your T-Mobile paper bill. FlexPaySM, myFaves® or T-Mobile @Home, bills may include additional sections.

 

To learn more about your online bill, refer to the following link:

 

Understand your online bill

 

For information in Spanish, refer to the following links:

 

Como leer su factura actual (PDF)

Cómo leer tu factura - PagoFlex(SM)

 


 

Your T-Mobile bill is separated into the following three sections:

 

Summary of your bill

Account service detail

Itemized charges

 

Summary of your bill

 

Everything you need to know is summarized on the first page of your bill. You can find specifics about your charges on the subsequent pages.

 

NOTE: To check your most current balance and usage, log in to My T-Mobile.

 

Under Summary, previous balance, payments received, credits, charges, and taxes appear.

Summary1.png

 

Under Amount Due, the total amount due for the month and payment due date appear.

Summary2.png

 

Under Monthly Summary, charges for each line appear.

Summary3.png

 

Under Available Service, minutes, messages, and data features used in your rate plan appear.

Summary4.png

 

Under Used Service, a summary of your usage appears. Usage details and associated charges appear later.

Summary5.png

 


 

Account service detail

 

NOTE:

  • Account charges and credits are detailed for each line of service. The totals for each of these sections match the line items under the Monthly Summary of your bill.
  • If you do not use all of these services during a billing period, some of these sections may not appear.

 

Under Monthly Recurring Charges, your recurring charges appear.

Account1.png

 

Under Adjustments to Bill, credits and account adjustments appear.

Account2.png

 

Under Usage Charges, overage, roaming, messaging, and data charges appear.

Account3.png

 

Under One Time Charges, one-time charges, such as activation fees and phone charges appear.

Account4.png

 

Under Other Charges (Non-Communications Related), charges unrelated to communications (e.g. Equipment Protection) appear.

Account5.png

 

Under Other Charges, the breakdown of the Regulatory Programs Fee appears.

Account6.png

 

Under Taxes, Fees and Surcharges, local, state, federal, and other taxes, and assessments and fees appear.

Account7.png

 


 

Itemized charges

 

Under LOCAL AIRTIME, LONG DISTANCE and INTERNATIONAL CHARGES, airtime and domestic and international long-distance charges appear.

Itemized1.png

 

Under ROAMING CHARGES, international and domestic roaming charges appear.

Itemized2.png

 

Under MESSAGING CHARGES, the number of messages sent/received and other applicable charges appear.

Itemized3.png

 

Under DATA SERVICES CHARGES, the number of megabytes used each day appears.

Itemized4.png

 

Under DATA SERVICES ROAMING CHARGES, data roaming charges appear.

Itemized5.png

 

Under PREMIUM SERVICES, charges for downloads and CallerTunes® appear.

Itemized6.png