Read your bill

    This article covers the basic sections of your T-Mobile paper bill. FlexPaySM, myFaves® or T-Mobile @Home, bills may include additional sections.

     

    To learn more about your online bill, refer to the following link:

     

    The specified item was not found.

     

    For information in Spanish, refer to the following links:

     

    Como leer su factura actual (PDF)

    Cómo leer tu factura - PagoFlex(SM)

     


     

    Your T-Mobile bill is separated into the following three sections:

     

    Summary of your bill

    Account service detail

    Itemized charges

     

    Summary of your bill

     

    Everything you need to know is summarized on the first page of your bill. You can find specifics about your charges on the subsequent pages.

     

    NOTE: To check your most current balance and usage, log in to My T-Mobile.

     

    Under Summary, previous balance, payments received, credits, charges, and taxes appear.

    Summary1.png

     

    Under Amount Due, the total amount due for the month and payment due date appear.

    Summary2.png

     

    Under Monthly Summary, charges for each line appear.

    Summary3.png

     

    Under Available Service, minutes, messages, and data features used in your rate plan appear.

    Summary4.png

     

    Under Used Service, a summary of your usage appears. Usage details and associated charges appear later.

    Summary5.png

     


     

    Account service detail

     

    NOTE:

    • Account charges and credits are detailed for each line of service. The totals for each of these sections match the line items under the Monthly Summary of your bill.
    • If you do not use all of these services during a billing period, some of these sections may not appear.

     

    Under Monthly Recurring Charges, your recurring charges appear.

    Account1.png

     

    Under Adjustments to Bill, credits and account adjustments appear.

    Account2.png

     

    Under Usage Charges, overage, roaming, messaging, and data charges appear.

    Account3.png

     

    Under One Time Charges, one-time charges, such as activation fees and phone charges appear.

    Account4.png

     

    Under Other Charges (Non-Communications Related), charges unrelated to communications (e.g. Equipment Protection) appear.

    Account5.png

     

    Under Other Charges, the breakdown of the Regulatory Programs Fee appears.

    Account6.png

     

    Under Taxes, Fees and Surcharges, local, state, federal, and other taxes, and assessments and fees appear.

    Account7.png

     


     

    Itemized charges

     

    Under LOCAL AIRTIME, LONG DISTANCE and INTERNATIONAL CHARGES, airtime and domestic and international long-distance charges appear.

    Itemized1.png

     

    Under ROAMING CHARGES, international and domestic roaming charges appear.

    Itemized2.png

     

    Under MESSAGING CHARGES, the number of messages sent/received and other applicable charges appear.

    Itemized3.png

     

    Under DATA SERVICES CHARGES, the number of megabytes used each day appears.

    Itemized4.png

     

    Under DATA SERVICES ROAMING CHARGES, data roaming charges appear.

    Itemized5.png

     

    Under PREMIUM SERVICES, charges for downloads and CallerTunes® appear.

    Itemized6.png