Garbled or low audio on speakerphone: Sony Xperia Z1s

Use this document when troubleshooting garbled speakerphone audio on the Sony Xperia Z1s.

 

Errors

  • Garbled or low audio when using speakerphone.

 

 

 

Audio may sound garbled or low if the device is placed on a flat surface with the screen facing up.

 

Device causes
Software version affected

All

Software version resolved

N/A

Cause

Tip

 

 

 

 

To fix garbled or low audio on speakerphone, place the device so the screen is facing down.