How do I perform a device software upgrade? (T-Mobile Dash™ 3G)
T-Mobile provides a software upgrade for the T-Mobile Dash 3G. This update includes updates that will improve the overall experience with the device.
IMPORTANT: The software update only needs to be applied once. For information on how to verify your current software version, go to How do I determine what software version I have? (T-Mobile Dash" 3G)
NOTE: Before proceeding please ensure that all data on your T-Mobile Dash 3G is backed up, and the e-mail settings for each of your e-mail accounts are known or are written down. Installing the new software will erase all the data on the device.
To perform a device software upgrade, perform the following steps:
| 1. | Ensure all desired media and documents are saved to the micro SD memory card if one is available or have been transferred to a computer. For information on how to back up files to a computer, go to How do I back up files to a personal computer? (T-Mobile Dash" 3G) |
NOTE: All third party applications and data that remain on the device prior to downloading the new software will be deleted and un-retrievable. Third party applications will need to be re-downloaded after the new software has been installed.
| 2. | Download the update utility from the T-Mobile Download Center. |
| 3. | From the File Download dialog box, click Save. |
| 4. | From the Save As dialog box, in the Save in drop-down menu, click to select Desktop. |
| 5. | In the File name text box, enter T-Mobile Dash 3G MSFP Upgrade, and then click Save. |
| 6. | From your computer desktop, double click the T-Mobile Dash 3G MSFP Upgrade file. |
| 7. | From the RUU - InstallShield Wizard dialog box, click Next. |
| 8. | From the Smartphone ROM Update Utility 3.27.4.3 dialog box, click to select I understand the caution indicated above and have reviewed the Readme, and then click Next. |
NOTE: To open the Readme file, click View Readme.
| 9. | Complete the four steps listed, and then click to select I completed the steps indicated above. |
| 10. | Click Next. |
NOTE: The utility will check for an ActiveSync connection and sufficient battery life.
| 11. | Click Next. |
| 12. | Click Next. |
NOTE: The update progress will be shown on the computer and on the device. The upgrade process can take between 10-15 minutes. You may notice that the progress indicator also appears to stall at 85% and 95%. This is normal behavior.
| 13. | Once the update has finished, the device will restart automatically. To close the update utility, click Finish. |
NOTE: When the device restarts, it goes through the initial start up routine as if the device was hard reset, or brand new out of the box. The screen will display a Windows Mobile screen with a Microsoft logo. The device will perform an additional update that takes approximately five to ten minutes. When this occurs, the device will re-boot again and your update is complete.
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