What does the error message 'Service Blocked' mean? (Blackberry®)
When you receive the error message 'Service Blocked' on the BlackBerry handheld listed below, refer to the following links:
BlackBerry® Pearl™ 8100™
To resolve a 'Service Blocked' error message, perform the following steps:
| 1. | At the Home screen, select Options. |
| 2. | Select Advanced Options. |
| 3. | Select Message Services. |
| 4. | Select Messaging (CMIME) and then press the Menu
 button. |
| 6. | Select the appropriate service: |
- Use the appropriate e-mail account if BlackBerry Internet E-mail (BIE) is being used to send and receive e-mail.
- Use Desktop if the Desktop Redirector or BlackBerry Enterprise Server (BES) is being used to send and receive e-mail.
| 8. | Press the Menu button. |
| 10. | Verify that you can now send e-mail. |
NOTE: If the issue is still not resolved, go to
Contact Us.
BlackBerry® 7100t™/7105t™
To resolve a 'Service Blocked' error message, perform the following steps:
| 1. | At the Home screen, select Tools. |
| 3. | Select Advanced Options. |
| 4. | Select Message Services. |
| 6. | Select the appropriate service: |
- Use the appropriate e-mail account if BlackBerry Internet E-mail (BIE) is being used to send and receive e-mail.
- Use Desktop if the Desktop Redirector or BlackBerry Enterprise Server (BES) is being used to send and receive e-mail.
| 9. | Verify that you can now send e-mail. |
NOTE: If the issue is still not resolved, go to
Contact Us.
BlackBerry® 6210™/6230™/6710™/7230™/7290™/7730™/8700g™
To resolve a 'Service Blocked' error message, perform the following steps:
| 1. | At the Home screen, select Options. |
| 2. | Select Advanced Options. |
| 3. | Select Message Services. |
| 4. | Select Messaging (CMIME) and then press the trackwheel. |
| 6. | Select the appropriate service: |
- Use the appropriate e-mail account if BlackBerry Internet E-mail (BIE) is being used to send and receive e-mail.
- Use Desktop if the Desktop Redirector or BlackBerry Enterprise Server (BES) is being used to send and receive e-mail.
| 9. | Verify that you can now send e-mail. |
NOTE: If the issue is still not resolved, go to
Contact Us.
BlackBerry 5810™/6210™
To resolve a 'Service Blocked' error message, perform the following steps:
| 1. | At the Home screen, select Options. |
| 2. | Select Message Services. |
| 3. | Select Messaging (CMIME) and then press the trackwheel. |
| 5. | Select the appropriate service: |
- Use the appropriate e-mail account if BlackBerry Internet E-mail (BIE) is being used to send and receive e-mail.
- Use Desktop if the Desktop Redirector or BlackBerry Enterprise Server (BES) is being used to send and receive e-mail.
| 8. | Verify that you can now send e-mail. |
NOTE: If the issue is still not resolved, go to
Contact Us.
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